Summary
Overview
Work History
Education
Skills
Excellent in Kitchen hand and Cooking
Timeline
Generic

Toula Taweel

Mount Evelyn,VIC

Summary

Proven track record in customer service and bookkeeping, exemplified by my role at D&T Frozen Foods where I enhanced client satisfaction through attentive listening and efficient complaint resolution. Skilled in job dispatching and financial management, my expertise in making clients feel at ease and meticulous attention to detail have consistently improved operational efficiency.

Overview

15
15
years of professional experience

Work History

Spirit Towing

Self Employed
11.2016 - Current

Family Owned business.

Liaising with customers over the phone, Booking Jobs and emergency calls for breakdowns, dispatching Tow jobs to drivers, Bookkeeping and Payroll.


Waitress

La Baguette Cafe
09.2016 - 02.2018

Welcoming and seating guest, taking table orders, delivering food and beverages, checking up on customers for additional orders, clearing tables and ending experience at cashier.

Waitress

Eating House Restaurant
12.2012 - 11.2015

Taking menus and water to guest at tables, explaining menu and taking/processing orders, delivery of food and beverages to tables, checking up on customers for additional orders, clearing and setting up tables.

Bookkeeper

D&T Frozen Foods
06.2009 - 10.2011

Liaising with customers over the phone, processing orders and finalizing paper work for pick up, follow up on outstanding accounts.

Education

J.D. - CERTIFICATE IV IN REMEDIAL THERAPIES

THE AUSTRALIAN COLLEGE OF NATURAL MEDICINES
Melbourne, VIC
02.2007

No Degree - YEAR 12 VCE

HEATHERHILL SECONDARY COLLEGE
Springvale South, VIC
10.1992

Skills

Very good Listener

Making people feel comfortable

Attending to peoples needs

Deal with queries and complaints with ease

Excellent in Kitchen hand and Cooking

Hospitality Skills, Extreme Clean and Hygiene, Excellent in preparing and Cooking.

Timeline

Spirit Towing

Self Employed
11.2016 - Current

Waitress

La Baguette Cafe
09.2016 - 02.2018

Waitress

Eating House Restaurant
12.2012 - 11.2015

Bookkeeper

D&T Frozen Foods
06.2009 - 10.2011

J.D. - CERTIFICATE IV IN REMEDIAL THERAPIES

THE AUSTRALIAN COLLEGE OF NATURAL MEDICINES

No Degree - YEAR 12 VCE

HEATHERHILL SECONDARY COLLEGE
Toula Taweel