To Uyen Hoang
Brookfield,Australia
Summary
Hardworking and reliable worker with experience at Bonbons Bakery Woodgrove. Good at helping customers and making drinks. I am fluent in Vietnamese, Mandarin, and English. I enjoy working with others, solve problems well, and always stay positive. I also help keep track of stock, and make sure customers feel welcome.
Overview
8
8
years of professional experience
Work History
F.O.H and barista
Bonbons Bakery Woodgrove
01.2023 - Current
- Greeting customers warmly and creating a welcoming atmosphere.
- Assisting with opening and closing procedures.
- Makes and serves coffee and other beverages.
- Handle cash and credit transaction. And, Balancing the cash register at the start and end of shifts.
- Manage inventory and restock supplies.
- Maintains a clean and organize workspace.
- Communicating orders and special requests to the kitchen.
F.O.H
Woodgroove Bakery
05.2021 - 12.2022
- Refilling and packing drink fridges and snack displays.
- Servicing customers and payment handling.
- Make rolls and coffee.
- Take orders and serve food and beverages to patrons at tables.
Waitress and All-rounder
Satchi Patisserie- Brimbank Shopping Centre
07.2018 - 01.2020
- Servicing customers and payment handling.
- Make sandwich.
- Take orders and serve food and beverages to patrons at tables.
F.O.H
Leanna Coffee
01.2017 - 09.2018
- Servicing customers and payment handling.
- Prepare daily shop operation and foods.
- Make Vietnamese rolls and rice paper rolls.
- Make coffee.
- Re-stocking products.
Nail Technician Trainee
Haus & Co Beauty Bar
03.2017 - 06.2017
Education
Graduated Diploma - Business
Southern Cross University
Melbourne, VIC01.2018
English for Academic Purposes - EAP4, EAP5& EAP6
Victoria University
Melbourne, VIC01.2017
Bachelor Of Art - Chinese Language (Economic and Trade)
Beijing Language Culture University
Beijing, China01.2014
Skills
- Fluency in Vietnamese, Mandarin and English
- Trustworthy
- Willing to learn new things
- Team collaboration
- Problem-solving
- Friendly, positive attitude
- Multitasking and organization
- Patient
References
- Miss. Julie, Haus & Co Beauty Bar, Manager, 0423689538
- Mr. Thi, Leanna Coffee, Shop owner, +61413370303
- Mrs. Jenny, Satchi Patisserie, Manager, +61466808466
- Mrs. Dung, Woodgroove Bakery, Shop owner, 0413649803
- Mr. Johnny, BonBons Bakery Woodgrove (Melton), Manager and shop owner, 0402068399
References
References available upon request.
Timeline
F.O.H and barista
Bonbons Bakery Woodgrove
01.2023 - Current
F.O.H
Woodgroove Bakery
05.2021 - 12.2022
Waitress and All-rounder
Satchi Patisserie- Brimbank Shopping Centre
07.2018 - 01.2020
Nail Technician Trainee
Haus & Co Beauty Bar
03.2017 - 06.2017
F.O.H
Leanna Coffee
01.2017 - 09.2018
Graduated Diploma - Business
Southern Cross University
English for Academic Purposes - EAP4, EAP5& EAP6
Victoria University
Bachelor Of Art - Chinese Language (Economic and Trade)
Beijing Language Culture University
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