Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Food and Beverage
Gema Pals
Sydney
12.2023 - Current
Handled cashier duties including accepting payments from customers, making changes, and balancing the cash drawer daily.
Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Liquor Brand Ambassador Sampling
Drinxfactory Group PTY LTD
Sydney, NSW
11.2023 - 02.2024
Organized promotional events to introduce new products and services to the public.
Provided tasting events for brands like (Sydney beer, Manly Spirit, Mandatory Spirit)
Planned and executed promotional activities such as point-of-sale materials, special events, tastings.
Room Attendant
Renaissance Hotel
Gulshan, Dhaka
01.2022 - 04.2022
Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
Ensured that all appliances were in proper working order by testing them regularly.
Education
Master of Information Technology - Business Information System
University of Technology Sydney
Sydney, NSW
Bachelor of Science - Computer Science
BRAC University
Dhaka, Bangladesh
01.2023
Skills
Customer Service
Relationship Management
Communication
Adaptability
Teamwork
Time management
Inventory Management
Interest
Sports
Photography
Timeline
Food and Beverage
Gema Pals
12.2023 - Current
Liquor Brand Ambassador Sampling
Drinxfactory Group PTY LTD
11.2023 - 02.2024
Room Attendant
Renaissance Hotel
01.2022 - 04.2022
Master of Information Technology - Business Information System