Tracey Blundell
Fraser,NSW
Summary
Dynamic professional with a proven track record at Services Australia, excelling in team leadership and fostering collaboration. Adept at conflict resolution and empowering team members, I leverage strong communication skills and proficiency in Microsoft Office to drive performance and align with organizational goals. Committed to creating an inclusive environment that enhances productivity.
Overview
1
1
year of professional experience
Work History
APS4 (SO4/LPS), Health Services Delivery Division
Services Australia
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
APS6, Acting Team Leader, Health Services Delivery
Services Australia
03.2024 - 09.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team member skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Understand the Services Australia vision to make government services simple so people can get on with their lives.
Education
Certificate III Childcare
TRAHCS
Canberra, ACT01-2004
Skills
- Friendly, positive attitude and ability to build productive relationships
- Teamwork and collaboration and experience in sharing information with my team
- Customer service experience and understanding of how my work aligns with our vision, principles and goals and helping my team connect to our vision
- Problem-solving
- Proficient in the use of Microsoft Office Suite, Microsoft Teams, Excel and a range of databases
- Emotional intelligence
- Time management
- Flexible and adaptable
- Excellent verbal and written communication skills
Timeline
APS6, Acting Team Leader, Health Services Delivery
Services Australia
03.2024 - 09.2024
APS4 (SO4/LPS), Health Services Delivery Division
Services Australia
11.2023 - Current
Certificate III Childcare
TRAHCS
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