Summary
Overview
Work History
Education
Skills
Certification
Caravanning
Additional Information
Languages
Timeline
Generic

Tracey England

Brisbane,QLD

Summary

As a Development Manager and Workplace Health Safety Advisor, I am dedicated to driving organizational growth and ensuring the health and safety of all employees. With a strong background in project management, risk assessment, and regulatory compliance, I bring expertise in fostering a culture of safety and implementing strategic development initiatives. I excel in creating effective policies and procedures that promote employee well-being and support business objectives. My passion for continuous improvement and commitment to excellence will provide as a valuable asset in guiding teams towards success.

I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. As an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I am a resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Centre Manager - Programs

YMCA
12.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Aquatic Operations Manager

AJ's Sports Centre
01.2019 - 09.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Senior Project Manager

HealthStream
09.1998 - 12.2018
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Negotiated contracts with vendors and suppliers, securing favourable terms for the organization''s benefit.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.

Education

Certificate IV - Workplace Health And Safety

Pinnacle Safety And Training
Murarrie, QLD
11.2022

High School Diploma -

Woodridge State School
Logan City, QLD
11.1982

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management

Certification

  • Swim Teaching Certificates- Infants, General, adults, Access and Inclusions for 25years
  • Current CPR and First Aid Certificate
  • Current Mental Health First Aid
  • Cert IV in Workplace and Health And Safety


Caravanning

Enjoy family holidays in our carvan and visiting our beautiful beaches.

Additional Information

I have had the privilege to growing a business from a small endeavour to a successful million-dollar enterprise at both of my previous employments Healthstream and AJ's Sports Centre. With dedication, strategy, and continuous effort I began with a clear vision and passion. By focusing on providing excellent products and services and building strong relationships with customers and the community leaders.

My projects included implementing effective marketing campaigns, improving operational efficiency, and investing in innovation are crucial steps in scaling up the business. As the revenue grew, I continued to reinvest the profits into the company's growth, I continued to hire talented employees, and expanded into new markets to propel the business towards great success. WIth Persistence, adaptability, and a commitment to quality I utilised these key ingredients in the journey from a small business to a thriving million-dollar enterprise.

Languages

English
Native or Bilingual
Auslan
Elementary

Timeline

Assistant Centre Manager - Programs

YMCA
12.2022 - Current

Aquatic Operations Manager

AJ's Sports Centre
01.2019 - 09.2022

Senior Project Manager

HealthStream
09.1998 - 12.2018

Certificate IV - Workplace Health And Safety

Pinnacle Safety And Training

High School Diploma -

Woodridge State School
Tracey England