Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
4
4
years of professional experience
Work History
Casual sales assistant/ Shift manager
Swimwear Galore Mentone
11.2021 - Current
Working collaboratively with team members to effectively complete all daily goals and KPI's
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Maintaining store presentation and order
Increased sales by building strong customer relationships and providing excellent service.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Maximized performance by monitoring daily activities and mentoring team members.
Dance teacher
Dance Extreme performing arts school
05.2023 - 12.2023
Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
Encouraged creativity through improvisation exercises and composition assignments, allowing students to express themselves artistically beyond traditional technique instruction.
Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
Choreographer
Players theatre company
11.2020 - 04.2023
Volunteering three times a week to choreograph a musical performed by a cast of up to 40 children, with ages ranging 8-18
Having grown up in the theatre community, this gave me a chance to give back, and foster a sense of passion for performing in the youth of today
Education
Bachelor of Arts -
Deakin University
01.2025
Mentone Grammar School
01.2020
Skills
Delivering a high standard of customer service
Working collaboratively with team members
Completing daily goals and KPIs
Use of POS system
Maintaining store presentation and order
Managing a class of up to 30 dance students
Catering for different skill sets
Encouraging and fostering students' passion for dance
Showing great levels of leadership
Communicating with class
Primary Assets
Works effectively with others
Great sense of initiative
Knows how to communicate with/lead a team
Prioritises customer service and experiences
Enthusiastic and keen to work hard and reach outcomes
Bubbly and sociable personality
Training
POS system
Black harmony transfer system
Click and collect
Visual merchandising
Timeline
Dance teacher
Dance Extreme performing arts school
05.2023 - 12.2023
Casual sales assistant/ Shift manager
Swimwear Galore Mentone
11.2021 - Current
Choreographer
Players theatre company
11.2020 - 04.2023
Mentone Grammar School
Bachelor of Arts -
Deakin University
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