Tracey Nguyen

• Observed patients' vital signs and administered physician-prescribed medications and treatments.
• Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
• Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
• Maintained quality care and comfort for patients with complex conditions.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Administered medications via oral, IV and CVC.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
• Explained health care issues and ramifications to patients and families to promote informed medical care choices
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit
• Updated patient charts with data such as medications to keep records current and support accurate treatments
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence

• Administered IV fluids, medications and blood products through PICV catheter to support long-term treatment for infections, cancer or heart and kidney problems.
• Educated patient, family or caretaker about post discharge care procedures to facilitate care continuum.
• Questioned patients to garner information about side effects, mobility and energy levels, documenting information in EMR.
• Maintained safe and therapeutic medical environment and guided and directed members of health care team to encourage quality patient care.
• Monitored patient reactions to drugs and carefully documented findings.
• Counseled patients and caregivers and provided compassionate emotional support.
• Prepared chemotherapy doses and iron infusions for patient treatments as per physicians' orders.
• Educated patients on proper nutrition and medication side effects.
• Created warm and inviting atmosphere through use of soft music to help patients feel less stressed while undergoing treatment.
• Leveraged knowledge of medications, procedures, infection control and safety precaution to initiate appropriate intervention in crisis situations.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Monitored patient reactions after administering medications and IV therapies.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

• Determine clinical suitability for vaccination, including identifying any contraindications

• Obtain and document informed consent from patients

• Administer the COVID-19 vaccines in accordance with training protocols

• Document that vaccine has been administered in the electronic immunisation register

• Providing after-care including follow-up appointment and adverse event advice to patients

• Preparing vaccine doses for administration by reconstituting and drawing up doses from multi-dose vials

• Meet the clinical governance framework set out by the relevant health service

• Familiarizes self with all clinic electronic forms, vaccine administration protocols, vaccines, and follow-up information to be given to clients

• Check emergency equipment, ensuring that adrenaline and adrenaline protocol (laminated) is at hand

• Provide administrative and supportive roles to the vaccination team

• Record on job action sheet, any problems, expected or unanticipated, and how these were resolved

• Attend team meetings as directed by supervisor

• Give Clinical Lead feedback about what is working well and what is not working

• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Introduced new methods, practices and systems to reduce turnaround time.
• Supervised guests at front counter, answering questions regarding products.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.