Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Chapman

Brisbane,QLD

Summary

A consummate relationship builder with the ability to put people at ease whilst gaining valued information. Compassionate and considerate with highly tuned listening skills, I take pride in achieving outcomes that benefit both the clients and the organization for whom I work.

Overview

17
17
years of professional experience

Work History

Media Sales Consultant

News Corp Australia
10.2015 - 10.2023
  • Developed innovative cross-platform solutions that integrated print, digital, social media marketing initiatives for maximum impact.
  • Generated new business opportunities by networking, attending industry events, and conducting market research.
  • Established long-term relationships with clients, fostering trust and loyalty through exceptional service and communication.
  • Maximized revenue potential with thorough understanding of client goals, market trends, and advertising strategies.
  • Increased overall customer satisfaction ratings through regular follow-ups post-campaign completion, addressing any concerns or feedback.
  • Exceeded quarterly sales targets consistently through diligent prospecting efforts and effective account management strategies.

Senior Sales Executive

Detpak
05.2010 - 10.2015
  • Exceeded sales targets by effectively managing a diverse portfolio of products and services.
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.
  • Expanded market presence by identifying new business opportunities and successfully closing deals.
  • Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
  • Negotiated favourable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Senior Client Relations Manager

Weight Watchers Australia
03.2007 - 04.2010
  • Enhanced client satisfaction by addressing concerns promptly and implementing effective solutions.
  • Conducted regular check-ins with top-tier accounts to maintain open lines of communication and strengthen partnerships.
  • Negotiated favourable contract terms that balanced both company interests and client needs, fostering long-term trust relationships.
  • Assisted in the onboarding of new clients with comprehensive orientations tailored to their unique needs and objectives, ensuring seamless integration into our ecosystem.
  • Created customized presentations tailored to individual client needs, effectively demonstrating the value of our products and services.

Education

Digital Communications And Media

Media Federation Of Australia
Sydney, NSW
2022

Cert IV Business Sales

Right Turn (RTA)
Adelaide, SA
2014

Diploma of Management

Right Turn (RTA)
Adelaide, SA
2014

High School Diploma -

Kaikoura District High School
Kaikoura, New Zealand
1984

Skills

  • CRM Systems
  • Service accounts
  • Account development
  • Client Relationship Management

Timeline

Media Sales Consultant

News Corp Australia
10.2015 - 10.2023

Senior Sales Executive

Detpak
05.2010 - 10.2015

Senior Client Relations Manager

Weight Watchers Australia
03.2007 - 04.2010

Digital Communications And Media

Media Federation Of Australia

Cert IV Business Sales

Right Turn (RTA)

Diploma of Management

Right Turn (RTA)

High School Diploma -

Kaikoura District High School

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Tracy Chapman