Tracy Doan
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Managing Director
H & T Fasteners Pty Ltd
Wetherill Park , NSW
2022.04 - Current
- Developed action plans to ensure that all organizational objectives are met in a timely manner.
- Monitored financial performance of the organization and initiated corrective actions as needed.
- Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
- Facilitated meetings between stakeholders to discuss issues and resolve conflicts effectively.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Performed sales and support activities to meet client needs and maintain service levels.
Dental Assistant
Beach dentists
Newport , NSW
2020.05 - 2021.05
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
Cashier
Daily Grind
2000 , NSW
2018.01 - 2019.12
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Cashier
Macchina Liverpool
2170 , NSW
2016.01 - 2017.12
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
BBA - International of Public Health
University of New South Wales
Sydney, NSW2026-01
Bachelor of Science - Chemistry
University of New South Wales
Sydney, NSW2022-12
High School Diploma -
Marsden High School
West Ryde, NSW11.2017
Skills
- Customer Service
- Business Planning
- Financial Management
- Business Development
- Organizational Skills
- Critical thinking proficiency
- Interpersonal and written communication
- Safety Compliance
- Logistics Management
- Project Management
Certification
- RSA & RCG
- Good clinical practice (GCP)
- Driver License
- National Police Check
- Working With Children Check (WWCC)
Languages
- English
- Vietnamese
- Chinese (Cantonese)
- Chinese (Mandarin)
Extracurricular Activities
- Volunteer at Human Disease Museum
- Volunteer at Sydney Children's Hospital Foundation
- Volunteer at HammondCare
References
References available upon request.
Timeline
Managing Director
H & T Fasteners Pty Ltd
2022.04 - Current
Dental Assistant
Beach dentists
2020.05 - 2021.05
Cashier
Daily Grind
2018.01 - 2019.12
Cashier
Macchina Liverpool
2016.01 - 2017.12
BBA - International of Public Health
University of New South Wales
Bachelor of Science - Chemistry
University of New South Wales
High School Diploma -
Marsden High School
- RSA & RCG
- Good clinical practice (GCP)
- Driver License
- National Police Check
- Working With Children Check (WWCC)
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