Tracy-lee McCaffrey
Adamstown,NSW
Summary
Hardworking employee enthusiastic about learning the next step in my of my career in reps field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
17
17
years of professional experience
Work History
Salesperson
DuluxGroup
10.2009 - Current
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Maintained current knowledge of evolving changes in marketplace.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
SALEPERSON
BEVERIDGES MITRE 10
08.2007 - 09.2009
- Trained new employees on customer service, money handling and organizing strategies.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
Graduate Certificate - Chef Training
HAMILTON TAFE
Hamilton, NSW11.1994
Skills
- Negotiation
- Relationship Building
- Product and Service Sales
- Product and service knowledge
- Customer Needs Assessment
hobbies
painting canvas, home renovations, gardening
Timeline
Salesperson
DuluxGroup
10.2009 - Current
SALEPERSON
BEVERIDGES MITRE 10
08.2007 - 09.2009
Graduate Certificate - Chef Training
HAMILTON TAFE
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