TRAM THI TUYET NGUYEN (TIFFANY NGUYEN)
Perth,WA
Summary
Support professional with proven ability to deliver consistent and high-quality assistance in fast-paced settings. Recognized for fostering team collaboration and driving results through effective communication and problem-solving. Reliable and flexible, adapting to changing needs while maintaining focus on achieving team objectives. Skilled in troubleshooting, conflict resolution, and customer service.
Overview
4
4
years of professional experience
Work History
Support Worker
Support Genie
02.2024 - Current
- Personal care, recreational, take client to appointment, participated social group for clients
- I provided high-quality personal care and support to clients, enhancing their independence and well-being. Successfully facilitated recreational activities and social group participation, improving clients’ social engagement. Efficiently I managed client transportation to appointments, ensuring timely access to essential healthcare services.
Placement Student
12 Buckets
04.2025 - 07.2025
- Support primary school student, through one – to – one mentoring and wellbeing activities
- I collaborated with program delivery such as enrichment sessions, social emotional learning activities. Besides that, I collaborated with staff and volunteers to create a safe, positive, and inclusive environment for young people.
Customer Services Administrator, Manager assistant
Allyson Nail Bar
09.2022 - 06.2023
- Customer Services, Cash Reconciliations.
- I provided exceptional customer service, enhancing client satisfaction and retention. I developed strong client relationships, leading to increased customer loyalty and positive reviews. I increased the number of clients from 30 to 60 in over 4 months.
Waiter
U&I
03.2022 - 08.2022
- Served lunch and dinner, take order
- Acted as bartender, specializing in café.
- I delivered excellent customer service by efficiently taking orders and serving meals, enhancing the dining experience.
Education
Community Services
Stanley College
Perth, WA02-2026
Diploma of Commerce -
Edith Cowan College
Perth, WA01.2023
Diploma of Community Services - undefined
Unique College Of Technology
01.2023
Certificate IV in Disability - undefined
Unique College Of Technology
01.2023
Certificate IV in Ageing Support - undefined
Unique College Of Technology
01.2023
Business Administration - undefined
International University (VNU-HCM)
01.2019
Skills
- Organization
- Time management abilities
- Strong problem solver
- Decision-making
- Teamwork and collaboration
- Customer service
- Multitasking
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Placement Student
12 Buckets
04.2025 - 07.2025
Support Worker
Support Genie
02.2024 - Current
Customer Services Administrator, Manager assistant
Allyson Nail Bar
09.2022 - 06.2023
Waiter
U&I
03.2022 - 08.2022
Diploma of Community Services - undefined
Unique College Of Technology
Certificate IV in Disability - undefined
Unique College Of Technology
Certificate IV in Ageing Support - undefined
Unique College Of Technology
Business Administration - undefined
International University (VNU-HCM)
Community Services
Stanley College
Diploma of Commerce -
Edith Cowan College