TRAN NGUYEN
Melbourne,VIC
Summary
Enthusiastic and passionate graduate with a great willingness to learn and take on challenges. Reliable and dedicated team player with strong organisational skills. Experienced in market research, project management and problem-solving in fast-paced and professional environments.
Overview
2
2
years of professional experience
Work History
Business Graduate
Dulux Group
02.2024 - Current
- Managed process optimisation to enhance consistency and efficiency.
- Established efficient monitoring systems to track progress of change projects, ensuring alignment with business objectives.
- Employed analytic tools and developed Power BI to support data-driven decisions.
- Optimized the onboarding process and training for team members to improve employees' satisfaction and retention rate.
- Managed relationships with related stakeholders to ensure timely and successful delivery of projects.
Shift Manager
McDonald's
06.2022 - 12.2023
- Managed hiring, onboarding and training process for over 30 employees.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Maximized profitability by monitoring labor costs closely, optimizing staff roster based on expected historical pattern and forecasts.
- Monitored inventory levels to maintain optimal stock availability while minimizing costs.
- Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
Management Consultant Placement
Australian Red Cross
02.2023 - 06.2023
- Performed extensive research to analyse the market landscape and organisation's operation.
- Conducted scenario analysis using the TCFD model to identify and evaluate potential impacts of climate change on organisation's operation and strategies.
- Developed operational recommendations and risk mitigation plan to enhance organisation's climate readiness
- Liaised with related stakeholders to ensure that both internal and external project's requirements are met on a timely basis
Marketing Internship
S&W Consulting Group
03.2022 - 06.2022
- Performed quantitative and qualitative market analysis, utilized market trends and target audience statistics to effectively market products
- Planned and hosted educational workshops and events for students
- Collaborated with team members to create marketing contents to boost awareness and engagement for social media channels including Facebook, Instagram and TikTok
Education
Bachelor of Commerce - Marketing and Management
The University of Melbourne
Parkville, VIC12.2023
Victorian Certificate of Education -
Penleigh & Essendon Grammar School
Keilor East, VIC12.2020
Skills
- Analytical and problem-solving
- Communication and teamwork
- Operation management
- Hiring and onboarding
- Administration and reporting
- Training and development
- Project management
- Leadership
- Process optimisation
- Data analytics
- Business planning
Timeline
Business Graduate
Dulux Group
02.2024 - Current
Management Consultant Placement
Australian Red Cross
02.2023 - 06.2023
Shift Manager
McDonald's
06.2022 - 12.2023
Marketing Internship
S&W Consulting Group
03.2022 - 06.2022
Bachelor of Commerce - Marketing and Management
The University of Melbourne
Victorian Certificate of Education -
Penleigh & Essendon Grammar School
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