Trang Mai
Cabramatta West ,NSW
Summary
Hardworking, reliable and dedicated to customer service. Willing to take on any task to support and responsibilities to meet the team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nail Technician
L'amour Nails & Beauty
11.2023 - Current
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Listening to the requirements of customers and ensuring the best possible service is provided
- Working in a timely matter
Childcare Educator
Z Staffing
05.2023 - Current
- Monitored classroom to verify safe and secure environment.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Coordinated schedules of activities, events, and field trips.
- Communicated with parents and other staff about student progress.
Nail Technician
USA Nails & Foot Spa
03.2021 - 11.2022
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Scheduling customer appointments
- Listening to the requirements of all customers and ensuring the best possible service is provided
- Dealing with nay customer complaints in a calm and assertive manner
Childcare Educator
Jelly Bean Childcare Centre
07.2020 - 03.2021
- Monitored classroom to verify safe and secure environment.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Planning and implementing learning experience during the day
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicate with staff and parents
Cashier
Oven Fresh Bakery
08.2015 - 02.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Cash handling and ensuring changes is given accurately with out the use of calculator
- Resolving any customer complaints until customer satisfaction
- Stock taking
Education
SHB50115 Diploma of Beauty Therapy
Noble Training Academy 12.2022
Diploma of Early Childhood Education And Care
Queensland Academy Of Technology 06.2020
Forest Lake State High School
Forest Lake, QLD2017
Skills
- Training and Development
- Workspace Organization
- Team Collaboration
- Hygiene practices
- Health and safety
- Cash register experience
Certification
* Diploma of Early Childhood Education and Care
* Diploma of Beauty Therapy
referees
* Ha Hoang - Lead Educator - Jelly Bean Childcare Centre
E: nph.hoang1@gmail.com
P: 0410759499
* Le Mai - Shop Owner - L'amour Nails & Beauty
P: 0411170278
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Nail Technician
L'amour Nails & Beauty
11.2023 - Current
Childcare Educator
Z Staffing
05.2023 - Current
Nail Technician
USA Nails & Foot Spa
03.2021 - 11.2022
Childcare Educator
Jelly Bean Childcare Centre
07.2020 - 03.2021
Cashier
Oven Fresh Bakery
08.2015 - 02.2016
SHB50115 Diploma of Beauty Therapy
Diploma of Early Childhood Education And Care
Forest Lake State High School
* Diploma of Early Childhood Education and Care
* Diploma of Beauty Therapy
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