Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trent Cooper

NSW

Summary

Driven and dependable, I leveraged my excellent teamwork and customer relations skills at Ikea and McDonald's to enhance service delivery and resolve conflicts, achieving significant improvements in customer satisfaction. My ability to cross-train employees and manage multiple tasks efficiently showcases my hardworking nature and commitment to results.

Overview

6
6
years of professional experience

Work History

Food Coordinator

Ikea
11.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Manager

McDonald's
07.2018 - 11.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Marist College Kogarah
Bexley, NSW
2019

Skills

  • Customer and Service-Oriented
  • Customer relations and communications
  • Excellent teamwork
  • Dependable and Hardworking

Timeline

Food Coordinator

Ikea
11.2022 - Current

Manager

McDonald's
07.2018 - 11.2022

Marist College Kogarah

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Trent Cooper