Barista, Cashier
Chuk Tea & Coffee
07.2022 - 09.2022
- Packaged bagels, muffins and other food items for customer purchase.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Consistently met or exceeded daily sales targets, driving revenue growth for cafe.
- Followed exact recipes for mixing and preparing beverages and food items.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
