Trillene Hawea
Summary
With over 25 years in the air freight industry, notably at FedEx Express, with high experience in customs clearance process, ensuring swift resolution of complex issues and seamless goods transit. My expertise in tariff classification and unwavering integrity have significantly reduced client shipment delays, demonstrating my ability to deliver results through both hard and soft skills.
Overview
25
25
years of professional experience
Work History
Customs Classifier
Federal Express
07.1999 - Current
- Resolved complex customs-related issues quickly.
- Provided top-notch customer service through attention to detail, quick response times, and expert advice on import matters.
- Lawfully cleared merchandise through customs per client and government requirements.
- Implemented pre-clearance to ensure seamless transit of goods through customs checkpoints.
- Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
- Managed import documentation, guaranteeing accurate submissions to government agencies.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Tracked shipments processing through Australian customs and obtained clearances through (ICS)- Intergraded cargo system.
- Prepared/ obtained and applied Harmonized Tariff Schedules (HTS) codes, producer codes, importer/supplier codes, CAC numbers when entering new ABN, return goods 417, return for repair, Tradex, Warranty, non warranty, aircraft and vessel parts.
- Obtained necessary import permits B709a, Free-trade agreements, Diplomatic B615 form, Personal effects B534 forms, Asbestos Declarations, Illegal logging declaration, manufacturer Declaration.
- Adapted quickly to new software systems used in the customs clearance industry, enabling more efficient data entry and processing of shipments.
- Reduced shipment delays for clients by promptly addressing any issues with customs authorities.
- Applied extensive knowledge of tariff schedules when classifying goods to ensure accurate duty and tax assessment.
- Follow SOPs with all customer account actions and data management to keep consistent service levels.
Education
High School Diploma -
Randwick Girls High School
Randwick, NSW10.1994
Skills
- 25 years experience in Air freight industry
- Trade agreements awareness
- Customs Software Familiarity
- Tariff classification
- International trade knowledge
- Import and export compliance
- Cross-Functional Teamwork
- Integrity and Trustworthiness
- Customs regulations awareness
- Customs Clearance Process
Personal life and Interests
- Family
- U23s GWS FURY Premier League Netball Manager
- Learning my culture
- Family History- genealogy
- Reading & learning
- Watching sports (Netball, NRL & Rugby)
- Cooking Cultural Food
References available on request.
Timeline
Customs Classifier
Federal Express
07.1999 - Current
High School Diploma -
Randwick Girls High School
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