Trinh Tran
Sunshine,VIC
Summary
Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Retail Member
Coles Supermarket
03.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Utilized POS system to handle customer cash and credit card transactions.
Event Stylist
A Peachy Affair
02.2022 - Current
- Collaborated with contractors and suppliers for smooth execution of design plans.
Restaurant Staff
Laporchetta
06.2021 - 12.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Skills
- Reliable
- Interpersonal service/communication
- Organisation
- Teamwork
- Bilingual in English and Vietnamese
Timeline
Retail Member
Coles Supermarket
03.2022 - Current
Event Stylist
A Peachy Affair
02.2022 - Current
Restaurant Staff
Laporchetta
06.2021 - 12.2021