Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trinity Dowsett

Deception Bay,QLD

Summary

Dynamic professional with proven experience in high-pressure environments. Strong skills in communication, time management, and problem-solving. Focused on improving customer satisfaction and operational efficiency during peak times. Open to new opportunities for professional growth and skill enhancement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Zesty Lemon Cafe
Deception Bay, QLD
07.2020 - Current
  • Operated espresso machines, grinders, and blenders to produce high-quality beverages.
  • Restocked supplies to ensure stock availability during peak hours.
  • Greeted customers and processed orders for coffee drinks, food items, and beverages.
  • Managed daily morning rush with efficient and composed customer service.
  • Maintained cleanliness by wiping down counters, washing dishes, and cleaning floors.
  • Collaborated with team members to enhance overall customer service experience.
  • Responded promptly and professionally to customer inquiries, ensuring satisfaction.

In-Store Team Member

Domino's
Clontarf, QLD
10.2019 - 08.2020
  • Handled cash transactions accurately at the register during busy periods.
  • Resolved customer complaints in a timely manner following the store's customer service policies.
  • Greeted customers in a friendly and professional manner.
  • Answered telephone calls promptly and courteously.
  • Ensured compliance with safety regulations when handling hazardous materials.

Education

High School Diploma -

Deception Bay State High School
Deception Bay, QLD
11-2022

Bachelor of Engineering - Civil Engineering

University of Sunshine Coast
Petrie, QLD

Skills

  • Team collaboration
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Active listening
  • Decision making
  • Professionalism
  • Efficiency
  • Memory retention

Certification

  • Certificate III in hospitality

Timeline

Barista

Zesty Lemon Cafe
07.2020 - Current

In-Store Team Member

Domino's
10.2019 - 08.2020

High School Diploma -

Deception Bay State High School

Bachelor of Engineering - Civil Engineering

University of Sunshine Coast
Trinity Dowsett