Overview
Work History
Education
Skills
Languages
Sandeep Kaur
Sarabjeet singh
Amandeep singh
Kellie Miller
Satwinder Kaur
References
Timeline
Generic

Trishana Devi

Warnbro,WA

Overview

7
7
years of professional experience

Work History

Cafe Manager

Cafe Manhattan
Erskine , Western
01.2024 - Current
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Distributed food to service staff for prompt delivery to customers.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.

SABI KITCHEN INDIAN CRUISINE
PORT DOUGLAS, QLD
12.2018 - Current
  • Plan and direct food preparation and culinary activities. Meeting with vendors and salespeople to order various food and supplies from various companies. Setting a budget for wages, supplies and equipment and other expenses of Restaurant. Determining the correct amount to charge for various items on the menu from beverages through to food items. Greeting and talking with customers, getting feedback regarding both items offered on the menu, and service to the customers. Managing the accounts payable and receivable systems, contracting for bookkeeping, and accounting services or completing these tasks themselves. Hiring, training, supervising, promoting, or firing staff as required. Advertising and marketing the Restaurant, planning new campaigns to attract customers, and constantly expanding the client base. Develops and implements Restaurant policies and procedures.

Cafe Manager

Cafe ziva
Port douglas , Queensland
01.2022 - 10.2023
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Established relationships with local businesses or organizations that could refer customers to the cafe.
  • Implemented new technologies such as POS systems or online ordering platforms into the cafe's operations where appropriate.
  • Developed and implemented customer service policies and procedures for cafe staff.
  • Resolved conflicts between team members in a professional manner.
  • Planned weekly menus based on seasonal availability of ingredients and customer preferences.
  • Ordered supplies needed for daily operations in a timely manner within budget constraints.
  • Ensured all work areas were kept clean and hygienic according to health regulations.
  • Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Delegated work to staff, setting priorities and goals.

Harbour Indian Restaurant
Millers Point, Australia
11.2014 - 11.2016
  • Event planner and organisation: serving food and preparation for birthday parties and set up event hall, and, according to budget, decide location.

Customer Service

7-Eleven
Sydney, Australia
06.2009 - 06.2011
  • Customer Service of cash register, Stocktaking, food storage according to required temperature setting and up monthly promotions, assisted with store set up, shelving, and display, maintain food standards and temperatures, banking, cash-handling, cash purchase.
  • Achievements: Key members of monthly up sell programme, ensured excellent customers service by communicating with other team members and through daily updates provided by 7-Eleven head office, successfully implemented and practiced company, and knowledge of products.

Vibe Hotel Goulburn Street
Sydney, Australia
  • Kitchen food preparations and working with team members.
  • Achievements: Food cutting and working in high pressure environments.

Education

Diploma - Management

12.2012

Certificate iii - Hospitality (Commercial cookery)

12.2011

Advance Diploma - Hospitality

11.2011

English vocational education -

06.2009

Bachelor of Commerce -

12.2007

10+2 - commerce

12.2003

Skills

  • Interpersonal skills
  • Client patience and understanding
  • Health and safety compliance
  • Food handling expertise
  • Willingness to learn
  • Influential leadership
  • Food preparation techniques
  • Staff supervision
  • Event coordination
  • Menu design
  • Problem solving
  • Café management
  • Social media strategy
  • Expiration monitoring

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Sandeep Kaur

Cafe Ziva Director  0449070042

Sarabjeet singh

Sabi ventures pty ltd 0432344349

Amandeep singh

Cafe Manhattan Erskine 0430165708

Kellie Miller

Cafe Manhattan Erskine. 0449640928 current employer

Satwinder Kaur

7-11 Sydney Harjeet Salhan

References

References available upon request.

Work Type

Full Time

Timeline

Cafe Manager

Cafe Manhattan
01.2024 - Current

Cafe Manager

Cafe ziva
01.2022 - 10.2023

SABI KITCHEN INDIAN CRUISINE
12.2018 - Current

Harbour Indian Restaurant
11.2014 - 11.2016

Customer Service

7-Eleven
06.2009 - 06.2011

Vibe Hotel Goulburn Street

Diploma - Management

Certificate iii - Hospitality (Commercial cookery)

Advance Diploma - Hospitality

English vocational education -

Bachelor of Commerce -

10+2 - commerce

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Trishana Devi