Troy Whiteside
Dianella
Summary
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
9
9
years of professional experience
Work History
Retail Worker
Department Store (Uncle's Store)
12.2020 - Current
- Spoke with customers and answered their queries and helped them find items.
- Stocked shelf's and used a scanner and to price items.
- Swapped out barcodes and moved items to different sections.
- Cleaned the stores floors, shelf's, and walls.
- Locked up the store’s compartments and the roller doors.
- For 6yrs in a family business
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Trained new employees on store policies, customer service protocols, and operational procedures.
Farm Hand
My Grandpa's Farm
12.2018 - Current
- Learned how to operate heavy machinery and Power tools.
- Did a lot of manual labor. (Shovel, Hoe, Rake, and moving farm and work supplies)
- Cleaning work equipment after use. (power washer, hose, rag)
- Closing and locking up sheds and work vehicles.
- For 8yrs
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cook/Cashier
Food Market/Canteen (Uncle's Friend)
12.2016 - Current
- Cleaned cooking equipment.
- Learned to operate kitchen equipment, ensuring safety protocols were followed.
- Handled cash and eftpos machine for card payments.
- Spoke with customers and followed their food requests and mount of seasoning. (Chili and sugar tweaks along with garlic and fish sauce)
- For 7yrs When i go to Thailand to visit my grandparents
- Prepared ingredients and components for meal preparation following safety standards.
- Assisted in maintaining cleanliness and organization of kitchen workspace.
Education
WACE (completed Year 12) -
Morley Senior High School
Morley Senior High School, 19-43 Bramwell Rd, Nora09-2024
Skills
- Dependable and self-motivational
- Capable of producing high quality meals
- Outstanding food handling skills
- Excellent customer service
- Positive outlook working
- Adaptability
- Cash drawer balancing
- Fast learning
- Capacity to keep workplace tidy
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Interests and Hobbies
Cooking. (Irish and Thai), Meditation., Technology and computers.
Languages
Thai
Limited Working
English
Native or Bilingual
Timeline
Retail Worker
Department Store (Uncle's Store)
12.2020 - Current
Farm Hand
My Grandpa's Farm
12.2018 - Current
Cook/Cashier
Food Market/Canteen (Uncle's Friend)
12.2016 - Current
WACE (completed Year 12) -
Morley Senior High School