Trudy Hodge
Sunshine Coast,QLD
Summary
Adept at enhancing client well-being, I leveraged emotional support and health safety awareness achieving significant client satisfaction. Skilled in multitasking and adaptability, my professional journey includes advancing team collaboration and client independence, understanding commitment to professionalism and reliability.
Overview
12
12
years of professional experience
Work History
NDIS Support Worker Certificate III Nurse
At, In Care Central
Sunshine Coast, QLD
06.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professional
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Delivered compassionate care
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
Certificate III Allied Health. / Home Care
Hands for Healing /Lorraine Gilligan
Sunshine Coast, QLD
01.2013 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently .
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement. Worked with 35 clients over this period of time clients with all different needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certificate in Manual Handling Back Care Training
Woombye Care and Regis Nursing Homes
Sunshine Coast, QLD
07.2015 - 12.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Gained hands-on experience
- Prepared project presentations and reports to assist senior staff.
- Collaborated with senior management.
- Maintained accurate records ,analysis or audits.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies. correct movement to protect your back using hoist slide sheets grip belts bed baths. correct. Positioning in bed for clients. And organisation for setting out short exams for theory.
Certificate III in Nursing
Woombye Care
Sunshine Coast, QLD
07.2015 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Massage Therapist Cert III
Woombye Care /Home Care
Sunshine Coast, QLD
07.2015 - 07.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Daily living assistance
- Mobility Assistance
- Meal Preparation
- Meal Planning and Preparation
- Transportation Assistance
- Documentation abilities
- Professional boundaries
- Mobility support
- Teamwork and Collaboration
- Multitasking
- Excellent Communication
- Time Management
- Patient support
- Attention to Detail
- Emergency response training
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Professionalism
- Time management abilities
- Reliability
Timeline
NDIS Support Worker Certificate III Nurse
At, In Care Central
06.2022 - Current
Certificate in Manual Handling Back Care Training
Woombye Care and Regis Nursing Homes
07.2015 - 12.2021
Certificate III in Nursing
Woombye Care
07.2015 - 07.2021
Massage Therapist Cert III
Woombye Care /Home Care
07.2015 - 07.2021
Certificate III Allied Health. / Home Care
Hands for Healing /Lorraine Gilligan
01.2013 - 12.2022