Tsun Fung AU
Summary
I was interested in the complex dynamics of international management, leadership and global marketing strategies through my academic and practical experiences.
International management professional with a strong track record in fostering team collaboration and driving results. Skilled in strategic planning, cross-cultural communication and problem-solving. Ready to adapt to evolving business environments and deliver impactful outcomes. Known for reliability and flexibility in meeting organisational goals.
Overview
8
8
years of professional experience
Work History
Business Administration
Brisbane North Chamber of Commerce
03.2024 - 05.2024
- Represented company at meetings, conferences, and sales negotiations to strengthen client relationships.
- Collaborated with finance and accounting to reduce waste and optimize productivity across functions.
- Facilitated regular communication with all departments to identify opportunities and resolve issues efficiently.
- Evaluated budget proposals while managing purchases and expenses to maintain financial integrity.
Food and Beverage Waiter
Citi Zen Restaurant
07.2022 - 02.2025
- Arranged dining tables to enhance customer comfort and dining experience.
- Greeted customers, served food and drinks, and received positive service ratings.
- Coordinated with Supervising Manager on supply orders and inventory management.
Account Executive
A.S. Watson Group (Watson's Water)
10.2019 - 12.2019
- Supported order fulfillment by addressing customer inquiries regarding shipment and tracking issues.
- Resolved product-related concerns through effective communication with customers.
- Managed customer service account inquiries, including balance and transaction details.
- Facilitated access to account statements for enhanced customer understanding of transactions.
Industrial Trainee
New World Millennium Hong Kong Hotel
06.2018 - 08.2018
- Streamlined communication between sales and marketing teams, eliminating workflow bottlenecks and enhancing customer engagement.
- Identified marketing opportunities through collaboration with two teams to drive strategic initiatives.
- Interacted with 25 hotel guests during site tours, facilitating tour bookings and managing future reservations.
- Conducted analysis of five marketing research studies on comparative hotel packages to inform strategy.
- Provided administrative support for maintaining consumer relationships and ensuring satisfaction.
Sales & marketing Assistant
Sun Life Financial
05.2017 - 09.2017
- Organized contact documents and provided first-level support to consumers, resolving basic queries.
- Researched and drafted speeches while preparing Mandatory Provident Fund (MPF) presentations for sales managers.
Education
Master of International Management -
University of Adelaide
09.2024
Bachelor of Business Administration - Marketing
The Hang Seng University of Hong Kong
06.2019
Skills
- Microsoft Office Suite (Word, PowerPoint and Excel), Canva
- Account management
- Project management
- Effective communication
- Marketing strategy
- Customer relationships
Accomplishments
- Security Personnel Permit (2020)
- Certificate in First Aid (2020)
- Vice President of Head Prefect of Wong Shiu Chi Secondary School (2012)
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Business Administration
Brisbane North Chamber of Commerce
03.2024 - 05.2024
Food and Beverage Waiter
Citi Zen Restaurant
07.2022 - 02.2025
Account Executive
A.S. Watson Group (Watson's Water)
10.2019 - 12.2019
Industrial Trainee
New World Millennium Hong Kong Hotel
06.2018 - 08.2018
Sales & marketing Assistant
Sun Life Financial
05.2017 - 09.2017
Bachelor of Business Administration - Marketing
The Hang Seng University of Hong Kong
Master of International Management -
University of Adelaide
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