Tuan An Luu
Cabramatta,Australia
Summary
Energetic and customer-focused hospitality professional with extensive experience across bars, cafés, restaurants, and gaming clubs. Skilled in customer service, barista duties, bar support, gaming operations, cash handling, and teamwork. Fluent in English and Vietnamese with a strong commitment to high-quality guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Gaming Attendant
St John Park Bowling Club
06.2024 - Current
- Provide gaming floor assistance, payouts, and machine resets
- Support bar & dining service during peak hours
- Ensure responsible gambling standards and compliance
Warehouse Worker
Interlligent Pty
Moorebanks
05.2025 - 03.2026
- Maintained cleanliness and safety of work areas, adhering to company safety protocols.
- Loaded and unloaded goods from trucks, ensuring timely processing of shipments.
- Collaborated with team members to streamline order fulfillment processes.
- Inspected incoming shipments for quality assurance, reporting discrepancies promptly.
- Utilized warehouse management systems to track inventory levels effectively.
Crew Trainer
McDonald’s Lansvale
10.2022 - 06.2024
- Trained new employees in service, kitchen, and safety procedures
- Maintained food quality, cleanliness, and operational efficiency
- Assisted with shift organisation during busy periods
Waitstaff & Kitchen Hand
Cabramatta Restaurants
01.2018 - 01.2020
- Delivered table service, order taking, and food running
- Assisted with food prep and general kitchen duties
Crew Member
Hungry Jack’s Sydney CBD
01.2017 - 01.2018
- Managed cash handling and POS operations
- Served customers in high-traffic fast-food environment
Education
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TAFE NSW
02.2026
High School - undefined
Cabramatta High School
01.2021
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Intensive English Centre
01.2017
Skills
- Customer service & guest engagement
- Barista skills (espresso, milk texturing, beverage prep)
- Basic cocktail preparation & bar support
- Gaming machine operations (payouts, resets, compliance)
- Cash handling, POS & EFTPOS
- Fast-paced service & multitasking
- Team communication & leadership experience (Crew Trainer)
- Conflict resolution & customer issue handling
- Bilingual – English & Vietnamese
Certification
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
- Food Safety (Basic Training)
Timeline
Warehouse Worker
Interlligent Pty
05.2025 - 03.2026
Gaming Attendant
St John Park Bowling Club
06.2024 - Current
Crew Trainer
McDonald’s Lansvale
10.2022 - 06.2024
Waitstaff & Kitchen Hand
Cabramatta Restaurants
01.2018 - 01.2020
Crew Member
Hungry Jack’s Sydney CBD
01.2017 - 01.2018
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TAFE NSW
High School - undefined
Cabramatta High School
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Intensive English Centre