Tuva Perna

• Managed front-of-house duties such as scheduling appointments, processing payments, and answering phone
• Implemented hygiene protocols to ensure a safe environment for both staff members and clients alike.
• Developed strong customer relationships through effective communication and understanding individual needs.
• Offered exceptional service and support to walk-in and scheduled customers.

Coffee and tea

Cleaning up

Answering phone calls and booking appointments

• Built strong relationship with client to deliver emotional support and companionship
• Implemented safety measures to prevent falls and accidents
• Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy
• Administered medications accurately, ensuring proper dosage and timely intake.
• Monitored and maintained cleanliness, sanitation, and organisation.
• Assisted with daily living activities, running errands, and household choes
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.

• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Advised clients on comfort and durability of various fixtures, materials and surface coverings.
• Maintained knowledge of constantly changing interior design trends and products.
• Prepared cost and material estimates prior to advising on marketing matters and real estate design layouts.
• Completed minor room adjustments to freshen up environments.

• Played games with students to increase understanding of subjects.
• Observed and assessed student performance and charted progress.