Tuwheratia Ihaka
Perth,Western Australia
Summary
Proven sales expertise and cash handling proficiency underscore my career, notably at Smokemart & Giftbox, where I elevated customer satisfaction and sales through exceptional service and relationship-building. Leveraging goal-oriented strategies and stock management skills, I consistently enhance operational efficiency and revenue growth, demonstrating a keen ability to meet and exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Casual Sales Assistant
Smokemart & Giftbox
11.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Copywriting
Global Mind Quality
05.2022 - 09.2022
- Conducted thorough market research to inform copywriting decisions, ensuring relevancy and resonance with target audiences.
- Enhanced client satisfaction by delivering high-quality copywriting services tailored to specific needs and requirements.
- Implemented SEO strategies within copywriting tasks, driving higher search engine rankings for clients'' websites.
- Influenced revenue growth through persuasive copywriting that highlighted key features and benefits of each product offering.
Cashier Assistant
Woolworths
09.2021 - 03.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Casual Sales Assistant
Lawleys Cafe
02.2021 - 08.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma of Depth Psychology - Depth Psychology
IPSA
UK01.2024
Diploma of Hypnoanalysis - Depth Psychology
IPSA
UK01.2023
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
Timeline
Casual Sales Assistant
Smokemart & Giftbox
11.2022 - Current
Copywriting
Global Mind Quality
05.2022 - 09.2022
Cashier Assistant
Woolworths
09.2021 - 03.2022
Casual Sales Assistant
Lawleys Cafe
02.2021 - 08.2021
Diploma of Depth Psychology - Depth Psychology
IPSA
Diploma of Hypnoanalysis - Depth Psychology
IPSA
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