Summary
Overview
Work History
Education
Skills
Timeline
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Jemima Thompson

South Melbourne,VIC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable candidate successful at managing multiple priorities with a positive attitude and with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Casual Sales Assistant

MECCA
06.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Listened to customer needs and desires to identify and recommend optimal products.

Bartender

O'Brien Group Arena
05.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Casual Babysitter

Private Individual
01.2022 - Current
  • Organized and cleaned home after activities
  • Enforced household rules to keep home safe and organized.
  • Worked with parents to develop and implement discipline programs to promote positive behaviour.
  • Communicated positively with children and guardians.

Receptionist Trainee

Albert Road General Practice
02.2023 - 03.2023
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.

Casual Team Member

KFC
06.2020 - 02.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.

Education

Bachelor of Science - Sciences

Melbourne University
Melbourne, VIC
11.2025

High School Diploma -

Wesley College
Melbourne
10.2022

Skills

  • Product Promotion
  • Product and Service Sales
  • Store Opening and Closing
  • Retail Sales
  • Strategic Selling
  • Customer Assistance
  • Providing Feedback
  • Cash Register Operation
  • Time Management
  • Cash Handling
  • Suggestive Selling
  • Retail Store Operations
  • POS System Operations
  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Product Knowledge
  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Returns and Exchanges
  • Flexible Hours
  • Goal-Driven

Timeline

Casual Sales Assistant

MECCA
06.2023 - Current

Bartender

O'Brien Group Arena
05.2023 - Current

Receptionist Trainee

Albert Road General Practice
02.2023 - 03.2023

Casual Babysitter

Private Individual
01.2022 - Current

Casual Team Member

KFC
06.2020 - 02.2021

Bachelor of Science - Sciences

Melbourne University

High School Diploma -

Wesley College

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Jemima Thompson