Tu Uyen Do
Perth
Summary
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
6
6
years of professional experience
Work History
Sales Assistant
New Ritual Cafe
02.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Determined and performed appropriate adjustments of authorized stock levels.
Barista Trainer
New Ritual Cafe
02.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
After-school Tutor
Carine Senior High School
02.2019 - 11.2019
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
Bachelor of Commerce - Business Information Systems
Curtin University
Perth, WA09-2025
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Leadership experience
- Patience and empathy
- Problem-solving skills
- Collaboration and teamwork
Accomplishments
- Collaborated with team of four in the development of Curtin University Information Security Gap.
- Achieved 90/100 by completing Security Project with accuracy and efficiency.
- Achieved 90/100 by completing GitHub project with accuracy and efficiency.
- Achieved 95/100 by completing MS Project Management project with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of five staff members.
Dean's List 2024
I am honored to have been recognized by Curtin University for outstanding academic achievement, earning a place on the Dean's List for Semester 1, 2024. This distinction reflects my strong work ethic, dedication to excellence, and commitment to continuous learning.
Languages
English
Professional Working
Timeline
Sales Assistant
New Ritual Cafe
02.2022 - Current
Barista Trainer
New Ritual Cafe
02.2022 - Current
After-school Tutor
Carine Senior High School
02.2019 - 11.2019
Bachelor of Commerce - Business Information Systems
Curtin University
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