Tyhler Sherwood
Townsville,Australia
Summary
Dedicated and adaptable young professional with proven experience in fast-paced retail and produce environments, including Woolworths and Lamberts Fresh Produce. Skilled in time management, attention to detail, and workplace safety, with a consistent record of reliability and teamwork. Known for strong customer service and problem-solving abilities, as well as the ability to quickly adapt to new processes and challenges.
In addition to retail and produce expertise, has gained hands-on exposure to plumbing tasks, developing practical trade skills and safe worksite practices. Currently seeking a plumbing apprenticeship to build on this foundation, apply a strong work ethic, and grow into a qualified tradesperson.
Overview
4
4
years of professional experience
Work history
Trade Assistant (Plumbing & Roofing)
Iron Jack' Plumbing
Townsville, Queensland
- Began as school-based work experience, progressing into casual paid employment.
- Assisted qualified tradesmen with plumbing and roofing tasks, including pipe cutting, tool preparation, lifting and positioning materials, and general site clean-up.
- Gained hands-on knowledge of plumbing systems, roofing installation, and safe worksite practices.
- Developed resilience, teamwork, and practical trade skills through physical labour and problem-solving.
- Consistently followed instructions and adhered to workplace health and safety requirements, including correct PPE use.
Store Team Member
Woolworths
Townsville, Queensland
06.2025 - Current
- Enhanced customer experience by providing efficient service at tills.
- Implemented safety measures, reducing risk of accidents.
- Helped create a welcoming atmosphere through friendly interaction with shoppers.
- Handled delivery of goods, ensuring timely stocking of shelves.
- Assisted customers to find products leading to higher satisfaction rates.
- Collaborated with team members to ensure smooth daily operations.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Worked energetically to maintain efficient operations during peak trading hours.
Produce Team Member
Lamberts Fresh Produce
Townsville, QLD
03.2022 - 06.2025
- Dedicated and adaptable produce professional with three years of hands-on experience at Lamberts Fresh Produce,.
- Skilled in efficient time management to meet daily operational demands while upholding the highest standards of quality and presentation.
- Strong attention to detail, maintaining impeccable displays, monitoring produce freshness, and ensuring accurate stock rotation.
- Highly adaptable and quick to learn, thriving in dynamic environments and embracing new processes and challenges.
- Dependable team player who fosters collaboration, positivity, and contributes to a cohesive, productive workplace.
- Passionate about delivering exceptional customer service and supporting the trusted reputation of a leading community-focused business.
Skills
- Efficient Time Management: Ability to prioritise tasks and meet daily operational demands in high-pressure environments
- Attention to Detail: Skilled in maintaining quality standards, accurate stock rotation, and safe handling of goods
- Customer Service Excellence: Strong communication and interpersonal skills, ensuring positive customer experiences
- Team Collaboration: Works effectively with colleagues to foster a positive, productive, and safe workplace
- Workplace Safety Awareness: Knowledge of safe handling, stock movement, and maintaining a clean, hazard-free environment
- Cash Handling & POS Operation: Accurate cash handling and EFTPOS operation
- Practical Trade Skills: Basic plumbing experience, including roofing, tool handling, site preparation, and assisting with general plumbing tasks
- Problem Solving & Adaptability: Quick to learn, proactive in addressing challenges, and committed to continuous skill development
- Reliability & Initiative: Dependable worker who arrives on time, contributes consistently, and takes initiative when needed
ACTIVITIES
Engaged in a range of activities that demonstrate initiative, teamwork, and a commitment to personal growth. Regularly contribute to a dynamic work environment by taking on diverse tasks and responsibilities in the produce department, from organizing displays to assisting customers. Participate in collaborative efforts that strengthen team cohesion and efficiency. Outside of work, actively pursue opportunities for skill development and learning to stay adaptable and prepared for new challenges.
Timeline
Store Team Member
Woolworths
06.2025 - Current
Produce Team Member
Lamberts Fresh Produce
03.2022 - 06.2025
Trade Assistant (Plumbing & Roofing)
Iron Jack' Plumbing