Tyla Grey
Keilor,VIC
Summary
Motivated university student with a keen interest in retail, seeking a casual position to apply strong interpersonal skills, adaptability, and a customer-focused approach. Eager to contribute to a dynamic team and gain practical experience while successfully managing academic commitments.
Overview
3
3
years of professional experience
Work History
Front of House / Café Attendant
21 Norwood
01.2024 - 06.2024
- Greeted customers with a warm and welcoming approach
- Operated EFPOS systems and cash transactions accurately
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
- Prepared food items to established standards ensuring quality and presentation
- Managed visual displays to enhance appeal of the café and attract customers
- Maintained cleanliness of cafe, ensuring a welcoming environment for all guests.
- Participated in staff training sessions, gaining valuable knowledge on cafe operations and customer service techniques.
- Assisted in inventory management, replenishing supplies as needed to avoid shortages or waste.
Team Member
KFC
04.2021 - 12.2023
- Provided friendly, professional service to customers
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained restaurant cleanliness standards in a fast paced, busy environment
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted in onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
Bachelor of Business - Majors: Marketing And Digital Media
LATROBE UNIVERSITY
Bundoora Campus09.2026
Skills
- Customer Service
- Time Management
- Problem solving
- Teamwork and Collaboration
- Food safety knowledge
- Effective Communication
Hobbies and Interests
Art and Drawing
Interior Design
Netball
AFL
Cooking
Timeline
Front of House / Café Attendant
21 Norwood
01.2024 - 06.2024
Team Member
KFC
04.2021 - 12.2023
Bachelor of Business - Majors: Marketing And Digital Media
LATROBE UNIVERSITY
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