Tyler Doan
Sydney,NSW
Summary
I am an active, friendly and professional individual who is motivated to provide excellent service to guests. My experience working with people of different age groups has given me a deep understanding of how to communicate effectively, empathize with others, and anticipate their needs. Additionally, I possess strong organizational skills, attention to detail, and the ability to work well under pressure. I am seeking a role in the hospitality industry where I can leverage my skills and experience to deliver exceptional service to customers and contribute to the success of the organization
Overview
7
7
years of professional experience
1
1
Certification
Work History
All-Rounder
Cafe Laurella
01.2016 - 01.2020
- Waitress at a family friendly restaurant
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complains to maintain complete customer satisfaction and workforce effectiveness
- Training, communication with new waitstaff on proper food handling customer service and safety procedures.
Convenience store Manager
- Hired, trained and developed employees for various sales and customer service roles throughout the store
- Restock, arranged and organise merchandise in front lines to drive product sell
- Oversaw merchandising standards during new product launches.
Souz Chef + All-rounder
Old quarter cafe
01.2022 - 01.2023
- Acted as head chef when required to maintain continuity of service and quality
- Maintained up-to-date knowledge of current culinary trends and techniques
- Supply and re-stock needed items, ensuring that all items are displayed neatly and in order.
Alcohol delivery
Bevchain
- Load truck and properly secured item to prevent damage for deliveries
- Followed corporate procedures to maintain company and customer data confidentiality.
3Q Quay Quan Quan- waiter
Fairfield Cambridge Tavern - kitchen Hand
Little Indi Cafe- Cook chef and Barista
Cobe Delivery and Event Catering
Labourer
Education
Finished HSC 2020 -
Bonnyrigg High School
Hurstville Marketing -
Infinite learning institute
Skills
- Active
- Versatile
- Motivated
- Responsible
- Professional
- Adaptable
- Friendly
- Quick learner
- Multitasker
- Team worker
- Organized
- Communication skills
Certification
- RSA- Certificated
- RSAT - Certificated
Languages
English
Vietnamese
Availability
Part time/ Full time included the weekend
Timeline
Souz Chef + All-rounder
Old quarter cafe
01.2022 - 01.2023
All-Rounder
Cafe Laurella
01.2016 - 01.2020
Convenience store Manager
Alcohol delivery
Bevchain
3Q Quay Quan Quan- waiter
Fairfield Cambridge Tavern - kitchen Hand
Little Indi Cafe- Cook chef and Barista
Cobe Delivery and Event Catering
Labourer
Finished HSC 2020 -
Bonnyrigg High School
Hurstville Marketing -
Infinite learning institute
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