Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Hepi-Paraha

Melbourne

Summary

Dynamic Forklift Operator with proven expertise at PSA BDP, enhancing workflow efficiency through strategic material handling and safety compliance. Skilled in project management and team collaboration, I excel in optimizing processes and fostering communication, ensuring timely project delivery while maintaining high standards of service and safety.

Overview

9
9
years of professional experience

Work History

Forklift Operator

PSA BDP
10.2023 - Current
  • Safely managed truck loading/unloading with forklifts and specialized attachments, including dangerous goods
  • Maintained a tidy warehouse by disposing of debris and returning pallets to storage points
  • Increased workflow efficiency by transporting, stacking, and locating materials with forklifts
  • Prepared outgoing freight by wrapping pallets and attaching merchandise labels

Forklift Operator

BTK Logistics
05.2022 - 05.2023
  • Handled truck loading/unloading using forklifts and attachments with strong safety focus
  • Organized warehouse by removing waste and returning pallets to storage areas
  • Streamlined workflow by transporting and stacking goods with forklifts
  • Prepared freight for dispatch with pallet wrapping and merchandise labeling

Project Administrator

Waikato Tainui
02.2021 - 05.2022
  • Organized documentation for quick access, boosting team productivity
  • Reduced paperwork by implementing efficient workflows
  • Improved project efficiency through streamlined communication and tracking
  • Coordinated with management and supervisors to meet tight schedules

Customer Service Representative

Fonterra
12.2019 - 03.2021
  • Stayed professional under pressure, resolving conflicts effectively
  • Resolved customer complaints with empathy, boosting loyalty and retention
  • Managed escalated calls, balancing customer and company needs
  • Assisted customers with product, service, and company inquiries

Customer Service Representative

Woolworths
06.2016 - 01.2019
  • Delivered friendly, efficient service while assisting customers with inquiries and purchases
  • Resolved complaints and issues promptly, ensuring positive shopping experiences
  • Processed transactions, returns, and exchanges accurately at checkout and service desk
  • Supported store operations by maintaining front-of-house presentation and assisting team members

Education

Project Management

Google
03-2025

Certified Associate Project Management

Project Management Institute
04-2022

PRINCE2

Project Management Institute
04-2022

Skills

  • Project management
  • Project planning
  • Project scheduling
  • Team collaboration
  • Strategic planning
  • Business analysis

Timeline

Forklift Operator

PSA BDP
10.2023 - Current

Forklift Operator

BTK Logistics
05.2022 - 05.2023

Project Administrator

Waikato Tainui
02.2021 - 05.2022

Customer Service Representative

Fonterra
12.2019 - 03.2021

Customer Service Representative

Woolworths
06.2016 - 01.2019

Project Management

Google

Certified Associate Project Management

Project Management Institute

PRINCE2

Project Management Institute
Tyler Hepi-Paraha