Tyler Hepi-Paraha
Melbourne
Summary
Dynamic Forklift Operator with proven expertise at PSA BDP, enhancing workflow efficiency through strategic material handling and safety compliance. Skilled in project management and team collaboration, I excel in optimizing processes and fostering communication, ensuring timely project delivery while maintaining high standards of service and safety.
Overview
9
9
years of professional experience
Work History
Forklift Operator
PSA BDP
2023.10 - Current
- Safely managed truck loading/unloading with forklifts and specialized attachments, including dangerous goods
- Maintained a tidy warehouse by disposing of debris and returning pallets to storage points
- Increased workflow efficiency by transporting, stacking, and locating materials with forklifts
- Prepared outgoing freight by wrapping pallets and attaching merchandise labels
Forklift Operator
BTK Logistics
2022.05 - 2023.05
- Handled truck loading/unloading using forklifts and attachments with strong safety focus
- Organized warehouse by removing waste and returning pallets to storage areas
- Streamlined workflow by transporting and stacking goods with forklifts
- Prepared freight for dispatch with pallet wrapping and merchandise labeling
Project Administrator
Waikato Tainui
2021.02 - 2022.05
- Organized documentation for quick access, boosting team productivity
- Reduced paperwork by implementing efficient workflows
- Improved project efficiency through streamlined communication and tracking
- Coordinated with management and supervisors to meet tight schedules
Customer Service Representative
Fonterra
2019.12 - 2021.03
- Stayed professional under pressure, resolving conflicts effectively
- Resolved customer complaints with empathy, boosting loyalty and retention
- Managed escalated calls, balancing customer and company needs
- Assisted customers with product, service, and company inquiries
Customer Service Representative
Woolworths
2016.06 - 2019.01
- Delivered friendly, efficient service while assisting customers with inquiries and purchases
- Resolved complaints and issues promptly, ensuring positive shopping experiences
- Processed transactions, returns, and exchanges accurately at checkout and service desk
- Supported store operations by maintaining front-of-house presentation and assisting team members
Education
Project Management
Google
2025-03
Certified Associate Project Management
Project Management Institute
2022-04
PRINCE2
Project Management Institute
2022-04
Skills
- Project management
- Project planning
- Project scheduling
- Team collaboration
- Strategic planning
- Business analysis
Timeline
Forklift Operator
PSA BDP
2023.10 - Current
Forklift Operator
BTK Logistics
2022.05 - 2023.05
Project Administrator
Waikato Tainui
2021.02 - 2022.05
Customer Service Representative
Fonterra
2019.12 - 2021.03
Customer Service Representative
Woolworths
2016.06 - 2019.01
Project Management
Google
Certified Associate Project Management
Project Management Institute
PRINCE2
Project Management Institute