Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Page

GOOGONG

Summary

Dynamic professional with a proven track record in customer relations and business administration, notably as Owner of Idelic Cafe. Expert in enhancing operational efficiency and fostering strong relationships, while consistently achieving high customer satisfaction. Skilled in crisis management and strategic planning, ensuring optimal service quality in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Barista

Cap'n Joes Cafe
05.2024 - 02.2025
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Owner

Idelic Cafe
05.2023 - 09.2023
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

Casual Employee

McDonald's
09.2022 - 04.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in dealing with customer service, high pressure situantions & shapeshifting
  • Skilled at working independently and collaboratively in a team environment.
  • Delivered services to customer locations within specific timeframes.

Floor Staff Member

Public Bar
02.2022 - 05.2022
  • Created a warm and enjoyable relationship with customers during their dining.
  • Performed during high paced moments to deliver food and drinks to numerous customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

St Edmunds College
Canberra, ACT
12-2022

Skills

  • Business administration
  • Crisis management
  • Relationship building
  • Marketing
  • Service quality assurance
  • Customer relations
  • Strategic planning

Timeline

Barista

Cap'n Joes Cafe
05.2024 - 02.2025

Owner

Idelic Cafe
05.2023 - 09.2023

Casual Employee

McDonald's
09.2022 - 04.2023

Floor Staff Member

Public Bar
02.2022 - 05.2022

High School Diploma -

St Edmunds College

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