Loretta Pui Man Ho
Tsz Wan Shan,Hong Kong
Summary
Dynamic sales professional with a proven track record at Dufry, excelling in product promotion and customer engagement. Adept at achieving sales targets and enhancing brand awareness through effective communication and adaptability. Skilled in POS transaction processing and inventory management, consistently delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Nanyang Brothers Promoter
Dufry
04.2022 - 10.2023
- Promote and demonstrate products such as liquor and tobacco
- Provide product information and assist customers in making purchasing decisions
- Achieve sales targets and upsell or cross-sell when possible
- Maintain product displays and ensure shelves are well-stocked and clean
- Handle customer inquiries and resolve complaints professionally
- Stay knowledgeable about ongoing promotions, offers, and store policies
- Assist with inventory checks, restocking, and merchandise rotation
- Process transactions using point-of-sale (POS) systems
Temporary Cashier (Christmas only)
City Super
12.2020 - 12.2020
- Verifies credit acceptance by reviewing and operating credit card authorization system
- Balances cash drawer by counting cash at beginning and end of work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
Nanyang Brothers Brand Ambassador
DFS Group Limited
12.2013 - 12.2020
- Represent the brand positively in a variety of settings
- Promote products and services to potential customers
- Interact with customers and answer questions about the brand
- Create brand awareness through events, word-of-mouth, and social media
- Distribute marketing materials such as brochures, samples, or merchandise
- Gather customer feedback and report insights to the company
- Participate in promotional events, trade shows, or pop-up shops
Sales Associate
Brand Off Tokyo
08.2013 - 10.2013
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- Remain knowledgeable on products offered and discuss available options
- To comply with inventory control procedures and process point of sale
Education
F.5 -
Skills
- Basic computing skill
- Product promotion
- Sales target achievement
- Customer engagement
- Inventory management
- POS transaction processing
- Problem solving
- Team collaboration
- Time management
- Effective communication
- Adaptability
Language
Proficient in speaking and writing English, Cantonese and Mandarin
Awards
Employee of the Month April 2015, DFS Star: Chairman’s Club Award 2015, Success Story March 2015, Success Story August 2015
Height
168cm
Timeline
Nanyang Brothers Promoter
Dufry
04.2022 - 10.2023
Temporary Cashier (Christmas only)
City Super
12.2020 - 12.2020
Nanyang Brothers Brand Ambassador
DFS Group Limited
12.2013 - 12.2020
Sales Associate
Brand Off Tokyo
08.2013 - 10.2013
F.5 -
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