Umang Gupta

Work History

Southern Rivers Community Services

05.2021 - Current

Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Assessed needs of each client and recommended appropriate services and resources.
Monitored case progress for timely completion and compliance with applicable regulations.
Conducted home visits to assess living environment and provided appropriate referrals.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.

Wesley Mission

03.2019 - 04.2021

Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Managed and led activities promoting growth in mental, emotional, and educational areas.
Assisted in identifying and reducing barriers to youth engagement and development.
Provided key emotional support to special needs youth.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Supervised youth in residential and community-based programs to minimize risks and offer support.
Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
Encouraged youth clients to develop own activities and leadership skills through group discussions.
Participated in meetings with stakeholders to discuss program objectives and strategies.
Spoke with senior citizen groups to expand community engagement and program outreach.
Implemented and developed programs to address poverty and inequality.
Administered and tracked client service payments.
Assisted in developing grant proposals to support social service initiatives.
Coordinated with local government to provide resources to clients.

Connecting Families

04.2017 - 01.2019

Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies.
Participated in community events and activities to increase awareness of available social services.
Assisted in implementation of community support services in alignment with needs.
Developed and implemented programs to meet social service needs of community.
Enlisted support of volunteers and collaborated with businesses and community groups.
Received and resolved average of 50 calls each week regarding complaints and problems.
Planned and hosted on- and off-campus community service activities.
Supported clients in developing goals and social skills, improving individual wellness and productivity.