Umar Sha
PUNCHBOWL,NSW
Summary
Detail oriented Microbiology undergraduate at UNSW combining hands-on laboratory training with a proven track record in high volume retail sales and customer operations. Technically skilled in core biosafety and molecular techniques, including aseptic transfers, bacterial culturing, and precise data logging. Commercially focused and adaptable, with strong communication skills developed through managing customer relationships, resolving operational bottlenecks, and collaborating in fast-paced team environments. Committed to applying strict procedural discipline, attention to detail, and a professional work ethic to support and enhance laboratory operations.
Overview
1
1
Certification
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Retail Sales Associate
Harvey Norman
Wiley Park, NSW
12.2024 - Current
- Guided customers in product selection, enhancing their shopping experience.
- Utilized product knowledge to address customer inquiries effectively.
- Processed transactions accurately, ensuring customer satisfaction at point-of-sale.
El Jannah
Bankstown
Bankstown, NSW
01.2023 - 01.2024
- Prepared and cooked food items to meet quality and taste standards, ensuring customer satisfaction.
- Maintained cleanliness of workstations and dining areas to create a welcoming environment for customers.
- Followed safety and hygiene protocols in food handling to ensure compliance with health regulations.
Education
Bachelor of Science - Microbiology
University of New South Wales
Sydney, NSW 01.2025 - Current
Skills
- Solution & Reagent Preparation
- Aseptic Technique & Culturing
- Microscopy & Staining
- Molecular Biology Foundations
- Effective communication
- Team collaboration
- Sales collaboration
- Strong analytical thinking
Languages
English
Native/ Bilingual
Burmese
Professional
Arabic
Limited
Accomplishments
- ABCN Scholarship award
- UNSW Advantage Award
- UNSW Gateway Award
Certification
- NSW White Card
- PCYC First Aid Training
Timeline
Bachelor of Science - Microbiology
University of New South Wales
01.2025 - Current
Retail Sales Associate
Harvey Norman
12.2024 - Current
El Jannah
Bankstown
01.2023 - 01.2024