Umesh Gotame
Allawah,NSW
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Care Service Employee
St. Basil's Miranda
04.2024 - Current
- Developed trusting relationships with patients through active listening skills, genuine compassion, and consistent follow-through on commitments made during conversations.
- Maintained accurate records, ensuring proper documentation of patient information and care interventions provided.
- Assisted in training new employees, sharing expertise and best practices for quality care provision.
Team Member
Coles Supermarket
Sylvania NSW
06.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Care Service Employee
Mona Vale View Care Community
06.2022 - 10.2022
- Developed trusting relationships with patients through active listening skills, genuine compassion, and consistent follow-through on commitments made during conversations.
- Assisted in training new employees, sharing expertise and best practices for quality care provision.
- Ensured timely communication of relevant patient updates with other members of the healthcare team, fostering a coordinated approach to care delivery and enhancing overall effectiveness.
Warehouse Packer
Baker's Crust
04.2019 - 12.2020
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Education
Certificate III Individual Support -
Chandler RTO
12.2020
Skills
- Problem-Solving
- Time Management
- Elderly Care
- Multitasking and Organization
- First aid and safety
- Verbal and written communication skills
- Flexible schedule and availability
- COVID-19 Safety Policies
Languages
English
Hindi
Nepali
Timeline
Care Service Employee
St. Basil's Miranda
04.2024 - Current
Care Service Employee
Mona Vale View Care Community
06.2022 - 10.2022
Team Member
Coles Supermarket
06.2021 - Current
Warehouse Packer
Baker's Crust
04.2019 - 12.2020
Certificate III Individual Support -
Chandler RTO