Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Umisha Poudel

Truganina,VIC

Summary

Dynamic professional with experience at Flute Bar, excelling in inventory management and customer relationship management. Proven ability to enhance guest satisfaction through exceptional service and effective communication. Adept at collaborating with teams to streamline operations and ensure timely order delivery, consistently contributing to a positive dining experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Flute Bar
Kathmandu, Province one
07.2025 - 09.2025
  • Assisted in preparing and serving food and beverages to customers.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Handled customer inquiries and provided information about menu items.
  • Operated cash register and processed customer payments accurately.
  • Set up tables, chairs, and dining equipment for events and service.
  • Monitored inventory levels of supplies and reported shortages to management.
  • Followed safety and sanitation guidelines in all food handling processes.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.

Legal Assistant

Axis Law Firm
Kathmandu, Province One
01.2023 - 07.2025
  • Prepared legal documents for court filings and client meetings.
  • Conducted legal research to support case preparation and strategy development.
  • Organized case files and maintained accurate records for attorneys.
  • Communicated with clients to gather information and provide updates on cases.
  • Assisted attorneys in trial preparation by compiling evidence and exhibits.
  • Managed schedules and coordinated appointments for legal consultations and hearings.
  • Drafted correspondence and reports to facilitate communication between parties.
  • Utilized case management software to track deadlines and manage tasks efficiently.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.

Education

Certificate in Barista And Bartending - Food And Beverage

GATE Institute of Hospitality
Kathmandu
08-2025

Bachelor of Law - Law

Kathmandu School of Law
Kathmandu
07-2023

Skills

  • Inventory management
  • Cash register operation
  • Food preparation
  • Menu knowledge
  • Customer relationship management
  • Order processing
  • Communication skills
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Time management
  • Conflict resolution
  • Effective communication

Certification

  • Responsible service of alcohol (RSA), July 2025
  • Food handling certificate, June 2025
  • First Aid certificate, June 2025

References

  • Bikram Sharma, Social worker, Sunshine Hospital, 0411799403, bikram2sharma@yahoo.com
  • Oshim Bimali, previous F&B manager at Flute Bar in Nepal, 0402598448, oshin.bmali123@gmail.com
  • Ajita Poudel, Lecturer, GATE institute of management, 0450924011, email: aparajita_lovely@hotmail.com

Timeline

Food and Beverage Attendant

Flute Bar
07.2025 - 09.2025

Legal Assistant

Axis Law Firm
01.2023 - 07.2025

Certificate in Barista And Bartending - Food And Beverage

GATE Institute of Hospitality

Bachelor of Law - Law

Kathmandu School of Law

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Umisha Poudel