Samia Zafar
Norlane,Australia
Summary
Detail-oriented individual with exceptional communication, customer service and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Supervisor
Liv Eat
12.2021 - 04.2023
- Company Overview: Healthy Eating – Hobart, TAS
- Providing exceptional customer service, including but not limited to:
- Efficiently took and prepared coffee, food, and beverage orders.
- Supervise and lead a dynamic team of cafe staff, ensuring a positive and cohesive working environment
- Oversee day-to-day cafe operations, including daily closing procedures, coordinating shifts and managing floor and kitchen activities to meet service standards
- Train, mentor, and develop team members, fostering a culture of continuous improvement and exceptional customer service
- Maintain high standards of food quality, presentation, and service, ensuring adherence to health and safety regulations
- Monitor and enforce adherence to company policies, procedures, and hygiene standards
Consultant Dietitian
Allied Hospital
01.2018 - 06.2021
- Thoroughly analysed client's eating habits and dietary needs prior to creating a plan for them
- Provided health and wellness guidance to the company’s clients, including personalized goal setting, diet plans, and long-term illness management
- Developed customized care programs for 10+ clients per month, including sets of short- and long-term goals
- Created individualized plans that supported client goals and overall wellness improvements
- Conducted 25+ health assessments and behavioural health screenings per week for walk-in clients
Community Dietitian (Intern)
Allied Hospital
05.2017 - 12.2017
Education
Master In Public Health -
Torrens University
01.2022
Bachelor’s degree - Human Nutrition and Dietetics
University of Agriculture
01.2017
Skills
- Customer Service
- Customer Experience Management
- Relationship Development
- Time Management
- Office Administration
- Recordkeeping and Data Entry
- Client Counselling -Food
- Multidisciplinary Team Liaison
- Strong Communication
- Multilingual
- MS Office
Certification
- First Aid & CPR, Penny Royal College, 2022
- Infection Control Training, Victoria University, 2021
References
Available upon request
Timeline
Cafe Supervisor
Liv Eat
12.2021 - 04.2023
Consultant Dietitian
Allied Hospital
01.2018 - 06.2021
Community Dietitian (Intern)
Allied Hospital
05.2017 - 12.2017
Master In Public Health -
Torrens University
Bachelor’s degree - Human Nutrition and Dietetics
University of Agriculture
- First Aid & CPR, Penny Royal College, 2022
- Infection Control Training, Victoria University, 2021
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