Utsab Subedi
Bankstown
Summary
Dynamic and results-driven Multisite Store Manager at BWS with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in inventory control and staff management, I excel in problem-solving and fostering positive customer relations, ensuring a thriving retail environment. Committed to maximizing profitability while maintaining high-quality merchandise standards.
Overview
5
5
years of professional experience
Work History
Multisite Store Manager
BWS
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
BWS
03.2024 - 07.2024
Team Member
BWS
10.2022 - 03.2024
Sales Assistant
Aldi
02.2022 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Team Member
Coles Supermarket
03.2020 - 06.2022
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
Education
Masters of Information And Technology - Information And Technology
Charles Sturt University
Sydney, NSW05-2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Inventory control
- Staff management
- Operational efficiency
- Retail merchandise quality standards
- Maximizing profitability
Timeline
Multisite Store Manager
BWS
07.2024 - Current
Store Manager
BWS
03.2024 - 07.2024
Team Member
BWS
10.2022 - 03.2024
Sales Assistant
Aldi
02.2022 - 03.2024
Team Member
Coles Supermarket
03.2020 - 06.2022
Masters of Information And Technology - Information And Technology
Charles Sturt University
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