Vai Tuala
Melbourne,Victoria
Summary
Dependable retail professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Food Retail Assistant
Daniel's Donuts/Barista
10.2022 - Current
- Providing friendly and engaging customer service and assisting with inquiries
- Preparing cold & hot beverages and food items with the use of different equipment and machinery
- Maintaining food safety requirements by completing food safety certificates
- Achieving upselling targets through promoting different deals and promos to customers
- Ensuring cleaning duties are completed every shift and displays were appealing to customers.
Retail assistant
Jasbe Petroleum
07.2022 - 09.2023
- Greeting customers upon entering the store and ensuring they have a pleasant experience
- Operating tills efficiently as per store policies and procedures
- Promoting different product deals to customers and increasing sales targets
- Completing general cleaning duties to maintain hygiene and cleanliness standards throughout the store
- Replenishing stock and facing front shelves to facilitate customers locating different items.
Holiday Casual Team Member
Typo - Cotton On
10.2021 - 02.2022
- Welcoming customers into the store with a friendly and positive attitude
- Performing general cleaning duties including sweeping as well as dusting
- Completing sales transactions at Point-of-Sale and promoting upsells to customers
- Upholding visual merchandising standards and replenishing stock throughout the store
- Proactively assisting customers with inquiries and helping them to locate items throughout the store.
Education
Other - Nursing
Victoria University
10.2023
Skills
- Customer Service
- Barista/coffee making
- Food preparation
- Product Merchandising
- Complaint Handling
- POS System Operation
- Safety and Cleanliness Standards
- Friendly and Helpful
Timeline
Food Retail Assistant
Daniel's Donuts/Barista
10.2022 - Current
Retail assistant
Jasbe Petroleum
07.2022 - 09.2023
Holiday Casual Team Member
Typo - Cotton On
10.2021 - 02.2022
Other - Nursing
Victoria University
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