Experienced wait staff member with a focus on customer satisfaction, demonstrated through efficient and courteous service. Highly skilled in cash handling and billing, with a strong attention to detail and organization. A self-motivated team player with expertise in guest relations management and self-defense techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wait Staff Member and Barrister
Kafe 258
Westlake, South Australia
12.2023 - 07.2025
Provided table-side service of food and beverages in an efficient manner.
Demonstrated excellent customer service skills by anticipating guest needs and responding quickly to requests.
Maintained knowledge of menu items, specials, ingredients and preparation methods to answer inquiries from customers.
Trained new team members on service standards and procedures.
Handled cash transactions and processed payments accurately.
Front of House Waitress
Cafe Brunelli
West Lakes
01.2015 - 06.2024
Taekwondo Athlete
KPNP/Fight HQ
Brisbane
05.2023 - 03.2024
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Strengthened communication skills through regular interactions with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
12.2022 - 03.2023
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Served food and beverages promptly with focused attention to customer needs.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.