Daisy Le Deux
Melbourne,Victoria
Summary
I am an enthusiastic individual that is always committed to the opportunities presented to me, whether that be through my studies, career or personal endeavours. Often praised for my hard-working nature, creative mindset and problem-solving skills I believe I could be a valuable member of your team. My experience in the Retail Sector has provided me with the skills to meet team and personal budgets, work towards a collective goal and create an environment that is inviting for your company's clientele.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Wait Staff Member
Sorrento Hotel
Sorrento , Vic
09.2023 - 01.2024
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted in training new hires, sharing best practices for efficient performance within the front-of-house team.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked room availability and calendar bookings to schedule reservations for incoming guests.
- Contributed to team success by supporting fellow waitstaff members during peak hours or as needed.
- Processed payments using a POS system; provided change as needed.
CATERING ASSISTANT
PIA PERKINS CATERING
Melbourne, Victoria
11.2021 - 02.2022
- Followed health and safety guidelines in all catering activities
- Assembled and delivered food and supplies for catered functions to scheduled locations
- Provided excellent customer service to guests during functions
- Maintained a clean and safe work environment in accordance with health regulations
- Inspected dining areas prior to opening each day to ensure they are presentable for customers
- Assisted with loading and unloading equipment from vehicles prior to event setup.
RETAIL SALES ASSOCIATE
CAPE MERCHANTS
Sorrento, Victoria
12.2019 - 01.2021
- Greeted and engaged in conversation to assist clients of all ages
- Worked as a team towards monetary and unit budgets on a weekly and seasonal timeline
- Replenished and organised shop floor in accordance with company merchandising standards
- Described merchandise, explaining use, operation and care to customers
- Worked with AP21 Computer Sales Systems and versed in Square Sales System.
Education
Bachelor of Business - Business And Marketing
Royal Melbourne Institute of Technology (RMIT)
Melbourne, VIC11-2026
High School Diploma -
GEELONG GRAMMAR SCHOOL
01.2022
Skills
- Flexible Hours
- Thrive in team environment
- Customer Service
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Professional Appearance
- Payment Processing
Certification
- First Aid Certificate
- Bronze Medallion - Surf Life Saving
References
- Chrysa Kogkou, Venue Manager of Hotel Sorrento and Shihuishi Restaurant (040) 303-9460, Chrysa.kogkou@hotelsorrento.com.au
- Anna Coren, Owner Of Cape Merchants, (040) 904-3496, cape@rockvic.com.au
Timeline
Front of House Wait Staff Member
Sorrento Hotel
09.2023 - 01.2024
CATERING ASSISTANT
PIA PERKINS CATERING
11.2021 - 02.2022
RETAIL SALES ASSOCIATE
CAPE MERCHANTS
12.2019 - 01.2021
Bachelor of Business - Business And Marketing
Royal Melbourne Institute of Technology (RMIT)
High School Diploma -
GEELONG GRAMMAR SCHOOL
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