Vaine Rimaati
Hampton Park,VIC
Summary
Dynamic hospitality professional with experience at Willandra Aged Care Nursing Home, excelling in food safety and guest relations. Proven ability to enhance operational efficiency through strong teamwork and meticulous attention to detail. Recognized for maintaining high housekeeping standards and effectively managing inventory, ensuring a welcoming environment for all residents.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Hospitality Team Member
Willandra Aged Care Nursing Home
Marrickville, NSW
02.2010 - 02.2023
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Minimized risks to guests by strictly following sanitizing procedures for different areas.
- Facilitated smooth communication between different departments to address guest needs efficiently.
- Monitored inventory levels for all items used in the hospitality area.
- Conducted daily room inspections to ensure cleanliness and report maintenance issues.
- Restocked supplies of condiments, beverages and other items as needed.
Customer Service Cashier
Kelloggs
07.2008 - 02.2010
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered customers' questions and provided information on store procedures or policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained cleanliness and presentation of stock room and production floor.
- Welcomed customers, offering assistance to help find store items.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Answered phone calls to assist customers with questions and orders.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Food Preparation Worker
Bob and Petes
02.2004 - 07.2008
- Monitored temperatures of prepared food and cold-storage areas.
- Helped in receiving and organizing food delivery supplies.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Assisted in the inventory management of kitchen supplies and food items.
- Packaged and stored food products appropriately for proper handling and preservation.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Performed additional tasks assigned by chef or supervisor.
- Packaged and labeled prepared foods for storage or sale.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Baked breads, rolls and other pastries using traditional recipes.
- Followed food safety standards and protocols.
- Stored food in designated containers and storage areas to prevent spoilage.
Customer Service Cashier
Mrs Fields Bakehouse
04.1998 - 06.2003
- Maintained work area and kept cash drawer organized.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Checked temperatures of ovens regularly to ensure proper baking conditions.
- Weighed and measured ingredients as directed by recipes for baking purposes.
- Monitored oven temperatures during baking process.
- Assisted Head Baker in prepping ingredients for daily baking needs.
- Prepared doughs for baking according to recipes and instructions.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Prepared doughs and batters for baking according to recipes and instructions.
- Managed inventory levels of ingredients and supplies needed for baking operations.
- Followed recipes and baking instructions precisely for consistent product quality.
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Collected credit card and cash payments to complete transactions for customer orders.
- Operated cash registers to process payments for goods and services.
- Completed day-to-day duties accurately and efficiently.
Skills
- Food safety awareness
- Reliability and punctuality
- Strong teamwork
- Professional appearance
- Housekeeping standards
- Guest relations
- Customer service focus
- Initiative and Self-motivation
- Housekeeping coordination
- Time management abilities
- Multitasking
- Attention to detail
- Problem-solving
- Diet Analysis - Preference
- Receiving goods - FIFO Packing Goods
- Laundry Wash - Linens and Resident Clothes
Certification
- Cert Of Completion - Understanding Dementia Part 1 An Introduction 1 March 2012
- Cert Of Completion - Manual Handling For Employees - 2011 1 March 2012
- Cert Of Completion - Hand Hygiene Australia - 2011 1 March 2012
- Cert III in Hospitality SIT30707 2 November 2012
- Cert III in Food Processing FDF30103 22 December 2005
- Health and Safety Committee Course 5 May 2017
- Cert IV in Allied Health Assistance HLT4512 11 April 2013
- Statement Of Attainment HLTCPR201A Perform CPR 9 March 2011
- Statement Of Attendance - Food Safety - Hygiene course 21 June 2006
- Cert Of Achievement - Manual Handling Program 3 July 2006
- Cert Of Achievement - Manual Handling Program 19 December 2005
References
References available upon request.
Timeline
Hospitality Team Member
Willandra Aged Care Nursing Home
02.2010 - 02.2023
Customer Service Cashier
Kelloggs
07.2008 - 02.2010
Food Preparation Worker
Bob and Petes
02.2004 - 07.2008
Customer Service Cashier
Mrs Fields Bakehouse
04.1998 - 06.2003