Valentina Trajkovski

• Provide support for the department's Cabinet Committees and legislative processes, including coordinating and preparing documents and maintaining sound records management of confidential and sensitive material.
• Ensure the department's Cabinet in Confidence (CIC) material was of high quality and met internal and DPC compliance requirements regarding timeframes and format.
• Update and improved internal processes to enhance the capacity to deliver an effective and efficient service
  

Achievements
• Implemented effective Shared Mailbox Templates.

• Provided eBriefings and technical advice, support, and solutions to DTP users and Agencies, including proxy and reallocation requests, advice on templates and documents, and general troubleshooting assistance.
• Delivered eBriefings training and process workflow improvements.

Achievements
• Delivered eBriefings and Parliamentary training sessions and welcomed new staff and divisions as part of MoG/Structural changes.
• Implemented effective Shared Mailbox Templates.
• Updated and delivered Reallocator Policy and Spreadsheet.
• Successfully delivered Ministers' "Correspondence and Registering Planning Process Document and Templates".

• Registered all correspondence and incoming calls to the Minister's Office
• Provided all business support
• Backfilled meeting briefs and managed all Ministerial correspondence.

• Established a tracking system to ensure adherence to governance and timelines determined by the Department's Ministerial and Parliamentary teams.
  • Liaised with the offices of multiple Ministers and government agencies overseeing Victoria's infrastructure Big Build program.
  • Provided quality assurance of all ministerial business items – correspondence, briefings, parliamentary questions, and meeting briefings for the Deputy Secretary of Network Planning.
  • Managed the allocation of tasks to relevant teams to ensure the Network Planning division delivered effective and sound advice efficiently.
  • Supported divisional team members with records management, eBriefings, managing security, and providing user training as required.
  • Managed and guided staff members and management/directors through daily tasks and goals to ensure an understanding of PTP/NP concepts and processes.Registered and managed responses for all incoming and outgoing correspondence, briefs, and Parliamentary/Cabinet questions for Public Transport Planning under the Deputy Secretary of Network Planning in the Department of Transport.
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• Coordinated briefings and correspondence and liaised with Minister Offices and stakeholders.
  • Implemented processes, procedures, and structures for correspondence and briefings registration.
  • Created and maintained Divisional Correspondence and Briefings Register.
  • Provided high-quality administrative support services to the Office of the Secretary.Managed and registered all incoming/outgoing correspondence, briefs, and Cabinet in the Transport Tracking Register – Records Management.
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• Planned and managed a wide range of administrative duties to support the CEO, such as diary management, all business briefings (Ministerial, Cabinet, Parliamentary), and correspondence folder system.
• Enhanced the efficiency of the CEO by streamlining the filing system, reassessing diary, incoming mail, emails, and telephone calls.
  • Effectively handled competing priorities and addressed problems requiring independent judgment to resolve day-to-day issues.

• Conducted lessons for non-native English-speaking students aimed at developing English proficiency across speaking, writing, reading, and listening.
• Developed curriculum such as lectures, assessments, and tests for numerous classes.
  • Trained teachers and facilitated demonstration classes and Q&A sessions.

Achievements
• Designed and executed an English corner program for the school year.

• Oversaw all hiring, human resources, and contracts involved in establishing a teaching recruitment company.
• Developed company documents such as teacher’s employment contracts and recruiter’s legal and financial contracts.
• Served as the primary liaison between English teachers and the company.

Achievements
• Spearheaded the development of an English company website.

• Provided high-level executive and administrative support to the General Counsel and senior executives.
• Played an instrumental role in optimizing systems, streamlining procedures, minimizing risks, and ensuring accurate report collation.
  • Designed and maintained the Legal Service Register (LSR) to monitor and measure performance of the legal services unit.

• Reviewed and fine-tuned procedures to enhance functionality, leading the identification of compliance risks.
• Handled clients’ billing concerns, drafted cost agreement proposals, conducted and trained new starters, and chaired fortnightly team meetings.
  • Successfully completed the DCM preliminary review report and implemented recommendations to improve productivity and profitability.