Valentino Pucciarelli
Roselands
Summary
Dedicated IT graduate with a Certificate IV in Networking and Cloud Architecture, and a strong personal interest in building custom computer systems and troubleshooting complex hardware, software, and networking issues. Experienced in inventory management and team coordination within fast-paced retail environments, effectively combining technical expertise with operational leadership to maintain high standards of accuracy and organization.
Seeking an entry-level position as an ICT Hardware Technician to leverage my technical skills and knowledge in a dynamic, growth-focused role. Open to internships and work experience opportunities to gain hands-on experience in the field.
Overview
4
4
years of professional experience
Work History
Stock Supervisor / Decant Team Member
KMART AUSTRALIA
03.2022 - Current
- Obtained High Risk Work license to operate pallet jacks, trolleys and other stockroom equipment safely.
- Supervised and supported team members during stock processing and floor replenishment.
- Trained new staff on stock handling procedures, safety guidelines, and best practices.
- Prepared merchandise for shelving by removing packaging and organizing by department.
- Ensured accurate stock placement and labelling for smooth replenishment.
Dyson Hardware Technician
Revive Technologies
06.2025 - 09.2025
- Diagnosed and evaluated customer and warranty-claimed robotic vacuum units from Dyson, iRobot, Roborock, and other major brands.
- Performed repairs, part replacements, and refurbishments to restore full functionality to units.
- Performed repairs ranging from routine air filter replacements to advanced diagnostics and component replacement of LiDAR sensors, camera units, and electric motors in both standard and robotic vacuum systems.
- Accurately documented warranty claims using a ticket-based system, categorizing units by brand, condition, and required components.
- Handled customer inquiries via phone, providing product information, troubleshooting guidance, and recommendations for component replacements as needed.
Education
Tertiary Education - Certificate IV in Networking and Cloud Architecture
TAFE NSW
01.2024
Secondary Education - HSC Completion
Kingsgrove High School
01.2022
Skills
- Critical thinking
- Effective communication
- Customer service skills
- Teamwork & collaboration
- Efficiency in operating systems
- Self-management
- Hardware & software troubleshooting
- Network setup & configuration
Timeline
Dyson Hardware Technician
Revive Technologies
06.2025 - 09.2025
Stock Supervisor / Decant Team Member
KMART AUSTRALIA
03.2022 - Current
Secondary Education - HSC Completion
Kingsgrove High School
Tertiary Education - Certificate IV in Networking and Cloud Architecture
TAFE NSW
AVAILABILITY
Immediately available for work
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