Valerie Kathryn Villagonzalo
Point Cook,VIC
Summary
Process-driven professional with over five years of experience in office administration at Accenture Inc. Philippines. Passionate to help people secure stable professions by gauging where they best fit in the company as a former recruiter. A highly committed individual seeking out to adapt and learn new tasks at hand, having a can-do outlook that bring me a long way. Values professional relationships among peers in a culturally diverse, positive, dynamic working environment.
By being community-integrated in the local soccer community, I value honesty, respect and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Training Administration Anaylst
Accenture Inc.
03.2012 - 02.2016
- Provided end-to-end overall training administration delivery for the company's different business services.
- Coordinated with the company's varied in-house clients across 2 business services- Technology and Business Process Operations to ensure a smooth training session workflow.
- Promoted as the sole Tower Lead to oversee the 3 local Cebu City Accenture offices and all training administration operations under the supervision of the Senior Tower Lead Analyst.
- Ensured all client logistical requests (eg. venue booking, food requests, training kit and file upload preparations) have been organized by the training administration assistants before actual training commencement to ensure seamless training sessions.
- Provided exceptional support to nurture a strong professional relationship among clients while promoting synergy, from team leaders to executive directors.
- Managed weekly reports as well as risk assessment data to address any possible logistical issues arising on future training sessions.
- Facilitated orientations for Newly hired staff and highlighting their value and importance to the company.
- Conducted regular mentoring sessions for 3 training assistants to provide constructive feedback on work outputs.
- Organized team building activities such as movie nights and dine outs to support people engagement and work-life balance.
Recruitment Senior Assistant
Accenture Inc.
06.2010 - 03.2012
- Validated candidates' portfolios across different platforms such as walk-in applications and bonus referrals endorsed by the employees to preserve the company's people engagement initiatives.
- Administered pre-employment examinations as well as assisting in Recruitment Events and Job Fairs to attract a qualified pool of candidates.
- Conducted initial interviews for entry-level candidates as well as a number of technical interviews for those with relevant job experience.
- Prepared and administered Job offer contracts for selected candidates to fulfill hiring demands and ensuring to get the 'Best People" onboard.
- Submitted relevant reports to the supervisor by updating the applicant's progress and interview status through the database portal to support decision-making while streamlining workflow outputs.
- Facilitated interview schedules for multiple executives to enhance time management.
Systems Consultant
Port Seafood Restaurant
06.2009 - 03.2010
- Briefly immersed in restaurant duties to measure day-to-day workflow efficiency by assisting in the buffet's meal prep tasks.
- Oversaw daily restaurant operations while measuring productivity through flowcharts.
- Maintained a good professional relationship among staff to foster a positive working environment.
- Coordinated with service staff to spot possible wastage in terms of supply and production and propose areas of improvement.
- Ensured for staff personnel to adhere to health and safety standards and the upkeep of a sanitary workspace through constant cleanups.
Store Logistics Officer
Vicsal Development Corporation
05.2009 - 06.2009
- Familiarized the store's delivery operations to determine inventory wastage.
- Evaluated the store's current business processes in the retail department to eliminate stock shortages or overstocks.
- Observed current supermarket workflow operations to be able to design proposals that can boost productivity rates.
- Collaborated with different staff and personnel in-store to gather the required data by reducing unnecessary cost as well as increasing workplace efficiency.
Education
Bachelor of Science - Industrial Engineering
University of San Carlos
Cebu City, Philippines03-2008
Skills
- Knowledge in MS Office
- Verbal and written communication
- Task management
- Attention to details
- Teamwork
- Client collaboration
- Work ethics
- Continuous learning
- Customer service
Certification
Driver's License
VIC
License No. 046495744
Expiry: 12-3-2027
MiniRooos Foundation in Coaching Certificate of Completion
Football Australia
2024 June
Languages
English
Full Professional
Chinese (Cantonese)
Elementary
Interests
- Passionate in Soccer, both in playing and in coaching
- Enjoys hiking with family, YouYangs Regional Park as our go-to hiking spot
- Going mountain biking as our favourite family past-time
- Avid fan of the complete Harry Potter books and movies
Timeline
Training Administration Anaylst
Accenture Inc.
03.2012 - 02.2016
Recruitment Senior Assistant
Accenture Inc.
06.2010 - 03.2012
Systems Consultant
Port Seafood Restaurant
06.2009 - 03.2010
Store Logistics Officer
Vicsal Development Corporation
05.2009 - 06.2009
Driver's License
VIC
License No. 046495744
Expiry: 12-3-2027
MiniRooos Foundation in Coaching Certificate of Completion
Football Australia
2024 June
Bachelor of Science - Industrial Engineering
University of San Carlos
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