Vanessa Boyes

• Improved patient outcomes by implementing evidence-based clinical practices and interventions.
• Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
• Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
• Optimized clinic workflow by streamlining processes, improving efficiency, and reducing wait times for patients.
• Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
• Maintained up-to-date knowledge on industry best practices, attending conferences and participating in continuing education opportunities.
• Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Boosted team profits with great time and resource management focused on meeting and exceeding sales targets
• Helped customers locate items and checked store system for merchandise at other sites
• Used consultative sales approach to understand customer needs and recommend relevant clothing
• Supported loss prevention goals by monitoring shopper behaviour.

· Developed and implemented innovative strategies for successful event planning.

· Organized and managed complex events, including large-scale conferences, fundraising galas, corporate meetings, and private parties.

· Researched potential vendors to ensure quality services at competitive prices.

· Coordinated with vendors to secure necessary supplies and equipment for each event.

· Collaborated with catering staff to design menus that met customer budgets and preferences.

· Developed detailed timelines for all aspects of the event planning process.

· Oversaw setup of venues prior to start of events, ensuring space was properly arranged according to plan.

I was also honoured in receiving the Club Champion award in 2018 at the end of the 2017/2018 season

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

• Planned, prepared and delivered lesson plans introducing students to dance techniques and routines
• Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline
• Planned routines for recitals and performances
• Utilized different styles of teaching to accommodate students of all capabilities.

• Completed client consultations and created treatment goals and treatment plans for clients
• Recommended follow-up visits and additional services and products to help clients pursue wellness goals
• Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations
• Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.