MAKENZIE CAVANAGH
EMERALD,QLD
Summary
Dynamic sales assistant with proven expertise, excelling in customer service and point-of-sale operations. Recognized for enhancing store organization and visual merchandising, leading to improved customer satisfaction. Strong attention to detail and adaptability ensure efficient inventory management and a clean shopping environment. Committed to delivering exceptional service and support.
Overview
5
5
years of professional experience
Work History
Kitchen Hand
Crave
Emerald, QLD
10.2025 - Current
Sales Assistant
PETS DOMAIN
EMERALD , QLD
04.2025 - 08.2025
- Assisted customers with product inquiries and service requests.
- Maintained organized merchandise displays in store.
- Processed sales transactions using point-of-sale systems.
- Supported inventory management by restocking shelves regularly.
- Contributed to store cleanliness and organization initiatives.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
Commercial Cleaner
CHAMP RESOURSES
EMERALD, QLD
04.2022 - 07.2025
- Maintained cleanliness and sanitation of commercial spaces using efficient cleaning techniques.
- Operated industrial cleaning equipment, ensuring proper handling and safety protocols.
- Collaborated with team members to complete daily cleaning tasks on schedule.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Collected trash from floors within hallways, bathrooms and work areas.
- Replenished supply of hand soap, paper towels, and other consumables.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
COAL TECHNICIAN
ALS COAL
EMERALD, QLD
07.2022 - 12.2022
- Operated equipment for coal sampling and analysis.
- Conducted routine maintenance on laboratory instruments and tools.
- Assisted in preparing samples for testing in compliance with safety protocols.
- Documented test results and maintained organized records of procedures.
- Collaborated with team members to ensure accurate sample collection.
- Followed standard operating procedures to ensure consistent quality control.
LABOURER
ACTIV CIVIL CONSTRUCTION
EMERALD, QLD
05.2021 - 09.2021
- Operated heavy machinery for material handling and transportation tasks.
- Assisted in loading and unloading materials from trucks and storage areas.
- Followed safety protocols to minimize workplace hazards and accidents.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Operated and maintained a variety of equipment including hand and power tools.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Used picks and shovels to dig, spread, and level dirt and gravel.
Skills
- Customer service
- Communication skills
- Attention to detail
- Problem solving
- Adaptability to change
- Organization skills
- Time management
- Point-of-sale operation
- Inventory management
- Visual merchandising
- Safety compliance
- Sales techniques
Timeline
Kitchen Hand
Crave
10.2025 - Current
Sales Assistant
PETS DOMAIN
04.2025 - 08.2025
COAL TECHNICIAN
ALS COAL
07.2022 - 12.2022
Commercial Cleaner
CHAMP RESOURSES
04.2022 - 07.2025
LABOURER
ACTIV CIVIL CONSTRUCTION
05.2021 - 09.2021