Vanessa Clarke
Gulmarrad,NSW
Overview
8
8
years of professional experience
Work History
Bar and Gaming Attendant
Yamba Bowlo Sports & Leisure
09.2024 - Current
- Customer service
- Food handling
- Cleaning
- Cash handling
- Resolving customer complaints
- Maintaining responsible gambling
- Maintaining responsible service of alcohol
- Operating Tab, Keno and gaming machines
Food and Beverage / Bar and Gaming Attendant
Toormina Hotel
Toormina, NSW
06.2024 - 10.2024
- Customer service
- Food handling
- Cleaning
- Cash handling
- Resolving customer complaints
- Maintaining responsible gambling
- Maintaining responsible service of alcohol
- Operating Tab, Keno and gaming machines
Disability Support Worker
The Sanctuary
Tingira Heights
07.2023 - 05.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drive clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
Administrator
Crest Financial Services
Newcastle, NSW
07.2020 - 08.2023
- Management and support of two financial advisers ensuring their daily administrative requirements are met and exceeded.
- Management of executive calendars, coordinating meetings, appointments and travel arrangements.
- Liaising with a range of external fund managers
- Providing an exceptional level of client support and ensuring that their needs are met at all times
- Answering and directing phone calls
- Developing and maintaining a filing system
- Composing and distribution of emails, correspondence memos, letters and faxes.
- Preparation of paperwork
- Reading advice documents
- Answering phone calls, actively listening to client needs and finding the best solution
- Preparation of files
- Protocol maintenance
- Reception back up
- Calendar maintenance
Administration Assistant
KLM Accountants
Charlestown, NSW
02.2019 - 06.2020
- Answering phone calls, actively listening to clients needs and finding the best solution
- Contacting clients by phone and email
- Finding answers for clients quickly and efficiently
- Adding clients to the database
- Reception back up
Customer Service Associate
Kmart
Salamander Bay, NSW
03.2017 - 07.2018
- Handling customer complaints
- Cash handling
- Stock intake
- Answering phone calls
Customer Service and Kitchen Hand
Domino's Pizza
Salamander Bay, NSW
09.2016 - 03.2017
- Answering phone calls and taking orders
- Cash handling and taking customer credit card details to make payments for orders
- Food preparation
- Training new staff on food preparation and safety procedures
Education
Provide Responsible Service Of Alcohol -
Clear To Work
Responsible Conduct Of Gambling -
Clear To Work
08.2024
First Aid And CPR -
Business Wise
07.2023
Certificate III in Business Administration
07.2018
Certificate II in Retail
2017
Higher School Certificate
2016
Skills
- Ability to work independently or as part of a group
- Ability to manage time effectively and meet deadlines
- Great communication
- Great customer service
- Organisation and presentation
- Technological skills
- Excellent research skills
- Supervisory Support
Personal Characteristics
- Hard working
- Highly self motivated
- Well-presented and approachable
- Reliable
- Honest
- Attention to detail
- Adaptable
- Quick learner
- Dedicated
- Willing to listen
Referees
Aleisha Hardes - Senior Administrator
Ph: 0403 205 912
Emma Hicks - Personal reference
Ph: 0432 644 438
Timeline
Bar and Gaming Attendant
Yamba Bowlo Sports & Leisure
09.2024 - Current
Food and Beverage / Bar and Gaming Attendant
Toormina Hotel
06.2024 - 10.2024
Disability Support Worker
The Sanctuary
07.2023 - 05.2024
Administrator
Crest Financial Services
07.2020 - 08.2023
Administration Assistant
KLM Accountants
02.2019 - 06.2020
Customer Service Associate
Kmart
03.2017 - 07.2018
Customer Service and Kitchen Hand
Domino's Pizza
09.2016 - 03.2017
Provide Responsible Service Of Alcohol -
Clear To Work
Responsible Conduct Of Gambling -
Clear To Work
First Aid And CPR -
Business Wise
Certificate III in Business Administration
Certificate II in Retail
Higher School Certificate