Vanessa Palmer
Professional Cleaner
Currambine, Perth,WA
Summary
Professional cleaner with proven track record of maintaining high standards in residential and commercial environments. Skilled in deep cleaning, organization, and maintaining hygiene protocols. Strong focus on collaboration, reliability, and adapting to changing needs. Known for efficiency, attention to detail, and achieving results. As a cleaning professional, brings strong commitment to maintaining high standards of cleanliness and sanitation. Proven experience in providing exceptional service and ensuring client satisfaction. Focuses on ensuring smooth operations and meeting client needs in a timely manner.
Overview
33
33
years of professional experience
Work History
Domestic Cleaner
Amaze Clean
Perth, WA
12.2025 - Current
- Streamlined cleaning processes to enhance efficiency and reduce time spent on tasks.
- Maintained high standards of cleanliness in residential properties, ensuring client satisfaction.
- Conducted quality checks to ensure compliance with company protocols and client expectations.
- Collaborated with clients to tailor cleaning services based on individual needs and preferences.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Complied with safety guidelines while using various cleaning chemicals and tools efficiently minimizing risk exposure both towards self and property inhabitants.
The Laundry Lady
Sub-Contractor With The Laundry Lady
Perth, WA
09.2025 - Current
- Maintained cleanliness and organization of laundry area to support efficient workflow.
- Oversaw inventory management of detergents and supplies, ensuring availability for daily operations.
- Enhanced customer satisfaction by providing timely and high-quality laundry services.
- Improved laundry efficiency by implementing a systematic approach to sorting, washing, and folding garments.
- Adapted to fluctuating workloads by efficiently managing laundry tasks during peak periods and downtime.
- Maintained a clean and safe working environment by adhering to health and safety standards.
- Used irons and iron boards to press clothing, folding and organizing garments.
Professional Domestic Cleaner
Alex Professional Cleaning Services
Mangawhai Heads, New Zealand
03.2020 - 02.2023
- Developed and implemented efficient cleaning schedules to maximize productivity.
- Conducted thorough inspections to ensure high standards of cleanliness and organization.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Adhered to professional house cleaning checklist.
- Upheld strict confidentiality standards when working within private residences, fostering trust between clients and service providers.
- Streamlined cleaning routines by organizing supplies and equipment for easy access and use.
Assistant Teacher/Baker
Parent and Child
Havelock North
06.2015 - 07.2016
- Assisted in assessing student progress and adapting instructional strategies accordingly.
- Followed food safety standards when handling ingredients.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Part-time Medical Receptionist
IPN - Kingsley Woodvale Medical Centre
Woodvale, Australia
08.2012 - 07.2013
- Coordinated patient intake processes, ensuring accurate data collection and compliance with protocols.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly and professionally.
- Maintained electronic health records, ensuring accuracy and confidentiality of sensitive patient information.
- Streamlined administrative processes, reducing wait times for patients and improving overall workflow efficiency.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Part-time Medical Receptionist
IPN - DR7 Medical Centre
Yokine, Australia
08.2012 - 07.2013
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Part owner/Operator
Pollok CO'OP Art Gallery
Awhitu
01.2007 - 05.2012
- Collaborated with local businesses to establish partnerships that supported gallery initiatives.
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Developed strong partnerships with suppliers, leading to improved product quality and better pricing for our business.
- Coordinated installation and deinstallation of artwork while maintaining exhibition quality.
- Operated gallery equipment to ensure smooth operation of exhibitions and events.
Operations Manager to Personal Assistant to the Director
Digital Mobile, Centurion GSM LTD
Auckland
05.2000 - 09.2005
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
Veterinary Nurse/Receptionist
Spencer Alexandra & Sweny
Waiuku
02.1993 - 03.1998
- Provided high-quality nursing care to diverse animal patients, ensuring comfort and safety during treatments.
- Assisted veterinarians in surgical procedures, managing anesthesia and monitoring vital signs throughout operations.
- Educated pet owners on post-operative care and preventive health measures, fostering strong client relationships.
- Managed inventory of medical supplies, streamlining ordering processes to maintain optimal stock levels for clinic operations.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
Education
Certificate - Medical Receptionist
Certificate - Medical Terminology
The Career Acadamy
01-2024
Certificate III - Business Administration (Medical Reception)
MediTrain
AustraliaSkills
- Effective Communication skills verbal and written skills
- Active Listening understanding and addressing the needs of others
- Empathy and Compassion and sensitivity for the needs of others
- Team Collaboration working well with a diverse team and independently
- Sanitization practices
- Multitasking and organization
- Cleaning and organizing
- Safe cleaning with chemicals
- Cultural Competence understanding and respecting diverse backgrounds and perspectives
- Organizational Skills strong ability to plan, organise and execute projects effectively
- Time Management prioritising tasks and managing multiple responsibilities efficiently
EMPLOYMENT SKILLS
- Professionally demonstrating a strong work ethic, reliability and commitment
- Developed ability to work in a fast-paced atmosphere
- Building and maintaining strong customer relationships
- Customer Service Orientation providing excellent service and support to clients or colleagues.
- Self-Motivated taking initiative and being proactive and seeking improvement opportunities
- Ability to follow instructions well and make decisions with no supervision
- Diplomatically resolve customer complaints on as-needed basis
- Delegate responsibilities to employees to meet company's expectations
Timeline
Domestic Cleaner
Amaze Clean
12.2025 - Current
The Laundry Lady
Sub-Contractor With The Laundry Lady
09.2025 - Current
Professional Domestic Cleaner
Alex Professional Cleaning Services
03.2020 - 02.2023
Assistant Teacher/Baker
Parent and Child
06.2015 - 07.2016
Part-time Medical Receptionist
IPN - Kingsley Woodvale Medical Centre
08.2012 - 07.2013
Part-time Medical Receptionist
IPN - DR7 Medical Centre
08.2012 - 07.2013
Part owner/Operator
Pollok CO'OP Art Gallery
01.2007 - 05.2012
Operations Manager to Personal Assistant to the Director
Digital Mobile, Centurion GSM LTD
05.2000 - 09.2005
Veterinary Nurse/Receptionist
Spencer Alexandra & Sweny
02.1993 - 03.1998
Certificate - Medical Receptionist
Certificate - Medical Terminology
The Career Acadamy
Certificate III - Business Administration (Medical Reception)
MediTrain